Iron bought from Makro - are they exempt from consumer rights?

oliverp_2

hollydays wrote: »

Are you a business?

No, I have the card as an additional card holder, the main member is a business. I buy personal things on it, like the iron, food etc. The main member buys business items.

Halloway

McKneff wrote: »

Hey, that was a little harsh, i think the OP was just girding the old loins and certainly i think no disrespect was intended.

So bite me.

hollydays

The advantage of buying from these type of places is that within the first year,you can return items,no questions asked-a big plus in my eyes.

oliverp_2

A lot of the items Makro sell state not for business use, or for domestic use only.

The instruction manual for the iron, states for domestic use only.

Halloway

hollydays wrote: »

The advantage of buying from these type of places is that within the first year,you can return items,no questions asked-a big plus in my eyes.

But after nearly two years I think the OP's options are going to be severely limited.

hollydays

yep,agreed.

digp

It is arguable that you acted as a consumer even though it was a business to "business" sale. Seek legal advice.

McKneff

Halloway wrote: »

So bite me.

:EasterBun

Halloway

oliverp wrote: »

A lot of the items Makro sell state not for business use, or for domestic use only.

The instruction manual for the iron, states for domestic use only.

I don't think that's relevant (sorry for being so rude earlier, btw).

This is where you sign up:
http://www.makro.co.uk/servlet/PB/menu/1023078_l2/index.html

I don't think there can be scope for misinterpretation. You do not shop at Makro as a consumer and you are not covered by consumer protection legislation.

Halloway

McKneff wrote: »

:EasterBun

Arf - that's quite amusing. But what's a chocolate bunny got to do with anything?