help needed with Avira

EC12345

dogmaryxx wrote: »

Try this
Go to Start; Control Panel; Add or Remove Programs;
click on Antivir and click on "change"
Select "Change program" and click next

There are 4 choices:
select Antivir Guard and click next
This will install the necessary files.
Click finish, restart your computer and try Antivir

You should be able to activate your guard.

Thanks for this. Unfortunately it still is not working. The umbrella is still closed at the bottom of the screen and it is still saying guard unknown. Any other ideas. Thank you so much.

dogmaryxx

Double click umbrella and see if you can activate,if not download again from http://www.filehippo.com/download_antivir/
No need to uninstall it will be done during new installation