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Setanta Query
Comments
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probably would have a beach of contract route but the easiest and quickest way to deal with it and get your money back is a 'cancelled recurring transaction' chargeback as long as you can say that 'i've cancelled on 24/6 (or whenever) you bank can do a CB on anything after that shouldn't take more than a week to sort out
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If you paid over £100 in total then Section 75 protects you.
I may £135 for Speed Ferries tickets - used over half of them and got all my money back when they went under (no pun intended!)0 -
never-in-doubt wrote: »Taking into account the pro-ratio of the duration of the contract he'd be less than £100 which is minimum s.75 protection level - i.e. waste of time. Claims are proportioned remember so if a company went bust and you had a warranty you can claim for this if you had a certain time left and more than £100 in value (pro-ratio)....
i.e. buy a TV - costs £750
buy extended 3yr warranty at £300
pay £1050 on visa.
TV breaks after 1 year, you ring to claim and shop is bust.
You can then claim s.75 as you'd have a proportionate amount of £200 in a live contract so you are eligible to claim under s.75.
I am sorry but you have no idea how s.75 works. For the act to apply you must have spent over £100 but under £30,000. It does not then matter that you are halfway through the contract period or not. However any compensation that you recieve may be reduced in light of the service that you recieved. I would recommend that you contact Egg in the first instance0 -
Thanks for the replies guys, I contacted Egg and am waiting on there disputes team getting back to me. Might take a few days as they are snowed under with Setanta claims but they seemed fairly positive about recouping the money.
Will keep you posted!!!0
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