Halifax Login changed?

Has anyone else noticed that Halifax-online login has changed?

they are asking me for all sorts of details....

is this a scam? has someone taken over their page?
or is it just my computer?
or are Halifax just being extra-secure?
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Comments

  • sscott5581
    sscott5581 Posts: 663 Forumite
    Part of the Furniture 500 Posts
    I have logged into Halifax online with no problems, the link https://www.halifax-online.co.uk/_mem_bin/formslogin.asp

    I suggest you contact Halifax for your own peace of mind.
  • I have logged into halifax with no problems I would contact them if I was you.
  • it hasnt changed apart from the address bar showin as green amber or red dependign on the site for security. how do you access the website via a link or favoutites just type in halifax.co.uk dont go through google they had loads of problems with this a few weeks ago
  • agsnu
    agsnu Posts: 1,457 Forumite
    STOP. DO NOT LOG IN.

    If you are being asked for more security details than you expect, the most likely explanation is that your computer has been infected with a virus. This virus will change the look of the Halifax page to ask for all your security details, and then send them off to scammers in Russia or wherever so that they can raid your account.

    This can happen even if you navigate to the page directly by typing the address into your browser.

    Make sure you do a full virus/spyware scan, etc.
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No change for me, save for them asking if I want to register for "green" paperless statements.
    Don`t steal - the Government doesn`t like the competition


  • ender4
    ender4 Posts: 168 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    agsnu wrote: »
    STOP. DO NOT LOG IN.

    If you are being asked for more security details than you expect, the most likely explanation is that your computer has been infected with a virus. This virus will change the look of the Halifax page to ask for all your security details, and then send them off to scammers in Russia or wherever so that they can raid your account.

    This can happen even if you navigate to the page directly by typing the address into your browser.

    Make sure you do a full virus/spyware scan, etc.

    I'm going to run a virus scan now.

    I did try logging in already, so it may already have got all my details.

    Usually it asks for username, password & one question....
    mine currently asks for:
    Username
    password
    mothers name
    fathers name
    first school
    secret question
    secret answer
    place of birth

    i'm going to try & contact Halifax to reset it all.
  • agsnu
    agsnu Posts: 1,457 Forumite
    If ever you feel something is fishy about a bank log-in page, or an ATM, etc DO NOT USE IT.
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Call Halifax's online security department on 08456 02 00 00 IMMEDIATELY to have everything reset and your account blocked.

    Also, call every other bank/building society that you have accounts with and ask them to block your account or reset your logon details. It is better to be safe than sorry.

    As well as that, using another computer that isn't infected, change the password to anything else that you usually log into.

    Finally, make sure you run a full virus scan and have the problem fixed before you logon to any other websites.
  • 456789
    456789 Posts: 2,305 Forumite
    1,000 Posts Combo Breaker
    ender4 wrote: »
    I'm going to run a virus scan now.

    I did try logging in already, so it may already have got all my details.

    Usually it asks for username, password & one question....
    mine currently asks for:
    Username
    password
    mothers name
    fathers name
    first school
    secret question
    secret answer
    place of birth

    i'm going to try & contact Halifax to reset it all.
    definately a scam if it is asking for secret question and answer...
  • jonathon
    jonathon Posts: 752 Forumite
    Part of the Furniture 500 Posts
    mine seems all ok
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