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I Need Help Removing Spyware!!

wirm
Posts: 5,273 Forumite
in Techie Stuff
Ok, I am working on my parents computer and it is full of spyware, viruses etc.
I have run AVG 7 and it has removed quite a few viruses etc.
I have also used AdAware 6 to remove any spyware, which removed over 70 files!
But when I run Internet Explorer I still get a lot of pop-ups! Some explicit one's!
I have run HijakThis and this is the log file! Can someone tell me what I need to remove?
Thanks in advance!
wirm
I have run AVG 7 and it has removed quite a few viruses etc.
I have also used AdAware 6 to remove any spyware, which removed over 70 files!
But when I run Internet Explorer I still get a lot of pop-ups! Some explicit one's!
I have run HijakThis and this is the log file! Can someone tell me what I need to remove?
Logfile of HijackThis v1.99.0
Scan saved at 16:16:30, on 21/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\wirm\Desktop\HijackThis.exe
O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [InstantAccess] C:\Program Files\ScannerU\TBRIDGE\BIN\InstantAccess.exe /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\Program Files\ScannerU\TBRIDGE\BIN\RegisterDropHandler.exe
O4 - HKLM\..\Run: [mouseElf] C:\Program Files\Genius NetScroll + Series Mouse\mouseElf.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\Program Files\ScannerU\TBRIDGE\BIN\RegisterDropHandler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: STARTER.lnk = C:\WINDOWS\system32\STARTER.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Ulster Bank AnyTime - https://anytime3.ulsterbank.com/asp/AnyTime.cab
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2187b1462b13d318d319/netzip/RdxIE601.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - file://c:\x.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://F:\SuperCD\IntraLaunch.CAB
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.command2.co.uk/cod_ev/cabs/cssweb.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://sc.communities.msn.com/controls/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5A697E95-3AD5-4711-8418-5F1F0DA1A5AF}: NameServer = 194.168.4.100 194.168.8.100
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2 (file missing)
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: W2k PCtel speaker phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Thanks in advance!
wirm
0
Comments
-
Have you tried good old cwshredder
The old version was quite good but I haven't tried it since it was taken over by intermute0 -
Have you tried good old cwshredder
The old version was quite good but I haven't tried it since it was taken over by intermute
Thanks, I'm going to try it!
Have you any idea which of the above I should remove using HiJack this!0 -
Have you tried good old cwshredder
The old version was quite good but I haven't tried it since it was taken over by intermute
Its says that CWS is not present on my computer!
There is a thing called SlotchBar which i have found! :-/0 -
I seem to have got SlotchBar removed! But I have found Twain-Tech!0
-
Wildtangent is uaually considered spyware. I think I got rid of it via add/Remove programs option and adaware0
-
Wildtangent is uaually considered spyware. I think I got rid of it via add/Remove programs option and adaware
just removed it!0 -
still got the pop-ups though! :-/
although though the p**n one's are gone! Just rubbish ones now!0 -
Have you checked what's going on at startup?
I use the one in spybot and have a lot of stuff it says is legitimate but unnecessary disabled as well0 -
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
Get rid of this - web rebates is spyware. I would have expected Adaware or Spybot S&D to get rid of this though, you might need to run them in safe mode.0 -
I will try all of the above tomorrow! Thanks for the help!0
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