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final response
Comments
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No. It just means that they acknowledge your complaint and will pass it to an adjudicator to look at. All its done is pass the stage whether it is a complaint they can look at or not (e.g. is the firm FSA authorised and its within their remit).
Dont read anything in to that.0 -
Thanks for that .well at least i was happy for a little while anyway.lol.seriously though thanks for commenting better to know the truth0
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natweststaffmember wrote: »are there any other factors as to why the cover was unsuitable for you at the time it was sold to you?0
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