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Sky Broadband users beware

edited 30 November -1 at 1:00AM in Broadband & Internet Access
7 replies 2.8K views
penrhynpenrhyn Forumite
15.2K posts
Part of the Furniture Combo Breaker
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edited 30 November -1 at 1:00AM in Broadband & Internet Access
http://www.skyuser.co.uk/forum/sky-news-announcements/30728-sky-broadband-changes-22nd-june-12.html

This may have been mentioned before, bad news if you happen to be on the 'Mid' package, which is to be renamed Everyday. Speeds now up to 10Mbps, but bandwidth down from 40 to 10Gb.
That gum you like is coming back in style.

Replies

  • 10GB, lol. Even less than BTs budget BB product, I believe.
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • penrhynpenrhyn Forumite
    15.2K posts
    Part of the Furniture Combo Breaker
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    From Digital Spy:-

    Sky is to increase the headline top speed of its "Max" broadband service from 16Mbps to 20Mbps starting next week.
    The move is part of a package of changes to Sky's three-tier broadband service offered in areas covered by its local loop unbundled equipment. None of the changes affect pricing.
    Sky Broadband Base will continue to be offered free of charge with Sky Talk, providing downstream speeds of up to 2Mbps and upload speeds of 400Kbps. The usage cap will remain at 2GB, but new customers will receive 3 months free security subscription instead of 12.
    Sky Broadband Mid will become Sky Broadband Everyday. It will continue to be offered for £5 on top of Sky Talk, but downstream speeds will now go up to 10Mbps instead of 8, and upstream speeds will go up to 600Kbps instead of 400. The usage cap will be reduced from 40GB to 10GB, a change that Sky said was "in line with what the vast majority of our customers actually use". The usage cap change will be made immediately for new customers, and from August 1 for existing ones. The security package will be available free of charge to new customers for three months.
    Sky Broadband Max will become Sky Broadband Unlimited, still priced at £10 on top of Sky Talk. The top headline downstream speed offered on the package will increase from 16Mbps to up to 20Mbps, with upstream speeds boosted from up to 768Kbps to up to 1.3Mbps. There will continue to be no usage limit and the security package will be available for 12 months free of charge.
    Sky said the increase in downstream and upstream speeds have been made possible by investment in line stabilisation technology.
    "Our line stabilisation technology allows us to constantly look for faults and to check the line settings for customers on our Sky Broadband network," the company said. "Following initial trials of line stabilisation with new Sky Broadband customers, we have seen significant improvements to the stability of customer connections and we want to extend these benefits to [existing customers].
    "If you’re an on-net customer, then by using this technology, we can improve the reliability of your connection and we can also increase the speeds available for many of our customers as well."
    The new speeds will be available immediately to new customers from Monday, June 22. Groups of existing customers will have their connections put through the line stabilisation process in a rolling process starting on Monday; it is anticipated that all existing lines will have been through the process by September.
    All existing customers will be emailed three days before their line is put through line stabilisation. Customers may log on to My Sky and check the information under Broadband Service Details for information on the current status of testing on their line; after line stabilisation testing has been completed, the maximum downstream and upstream speeds set on the line will be displayed.
    That gum you like is coming back in style.
  • I loved how this announcement was hidden in a load of rubbish about how Sky is about to get better.

    You had to pay close attention to notice that as a mid user your user allowance is actually going to drop by a huge amount.
  • People who were on the mid broadband package from Sky used to have a 40GB data limit for £5 per month. They now have a 10GB limit. This is tiny in this day and age and is obviously a ploy by sky to get customers to pay an extra fiver a month for the unlimited package.
    As mentioned, this announcement was hidden among a lot of 'good' news from Sky. I am sure they were hoping no-one would spot it.

    If like me, you spend a lot of time on BBC iPlayer, you'll soon find yourself with an email from Sky saying you are being 'upgraded' to the unlimited package and your bill is being increased to £10.
  • penrhynpenrhyn Forumite
    15.2K posts
    Part of the Furniture Combo Breaker
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    Not forgetting that at the same time you were being coerced into taking Sky Talk or be forced to pay an extra £5/month.
    The next stage of the 'lock in' is now underway.
    Sky Talk customers are being moved onto Sky's telephone network, unless they tell Sky they don't want to.
    This means that they no longer have a BT line and have no choice in broadband supplier without having to move the lot back to BT and possibly incur a reconnection charge.

    Phew, I feel better now.
    That gum you like is coming back in style.
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • neil40neil40 Forumite
    753 posts
    penrhyn wrote: »
    Not forgetting that at the same time you were being coerced into taking Sky Talk or be forced to pay an extra £5/month.
    The next stage of the 'lock in' is now underway.
    Sky Talk customers are being moved onto Sky's telephone network, unless they tell Sky they don't want to.
    This means that they no longer have a BT line and have no choice in broadband supplier without having to move the lot back to BT and possibly incur a reconnection charge.

    Phew, I feel better now.
    That is only if you have line rental with sky not for calls only
  • mrtom21mrtom21 Users Awaiting Email Confirmation
    281 posts
    Regardless of this change... it is still £5 a month if you have Sky Talk... It is hardly something you could complain about as it is still one of the cheapest options available.
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