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£12 credit card charges

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  • carlos1973
    carlos1973 Posts: 271 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Vanquis claimed £140 back, entirely made up of £12 charges. Settled after 3 letters and 4 weeks.
    Natwest claimed back £161, all £20 charges. They offered the difference, I declined quoting the OFT, they offered £151. Took 4 weeks.
    Capital One, trickier. Claimed around £280. They refused to budge, eventually served court papers in which I added the interest they had charged on the charges and 8%. Came to £465 which they paid on the last day before they had to submit a defence. Took around 9 weeks all told.

    It can be done. £12, £20 or even higher claim it back. If they are willing to submit a defence proving, to a court, that their charges are entirely made up of the costs incurred by a customers trangression, then let them.
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