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Electric key

Can anyone tell me where i can get an electric key has i have lost mine
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Comments

  • Vestra
    Vestra Posts: 856 Forumite
    tracybeg wrote: »
    Can anyone tell me where i can get an electric key has i have lost mine
    Your supplier.
  • philnicandamy
    philnicandamy Posts: 15,685 Forumite
    10,000 Posts Combo Breaker
    and they "might" charge for a replacement.....some do some dont...
    We all die. The goal isn't to live forever, the goal is to create something that will
  • Pssst
    Pssst Posts: 4,803 Forumite
    Part of the Furniture 1,000 Posts
    Supplier. I have heard replacements are pricey.
  • dunloadin
    dunloadin Posts: 359 Forumite
    edited 13 June 2009 at 6:09PM
    Contact your supplier, if the key you have is faulty or if the meter is displaying an error code when you use it a replacement key should cost you nothing.

    If you have lost the key then you should expect to be charged for a replacement, depends on who your with as to the cost, up where I work SSE charge £40, BG charge £8. Not sure on other suppliers prices.

    If you look on the Pay Point website it should give you the address of the nearest retail point that sells replacement keys...not all of them do, you may need an 8-digit number from you supplier that is used to set the key up in the shop. The alternative is to contact your supplier and ask them to send you a replacement in the post. If your off supply they may send an engineer out to sort it out for you, tis but a 5 minute job.
  • Vestra
    Vestra Posts: 856 Forumite
    dunloadin wrote: »
    Contact your supplier, if the key you have is faulty or if the meter is displaying an error code when you use it a replacement key should cost you nothing.

    If you have lost the key then you should expect to be charged for a replacement, depends on who your with as to the cost, up where I work SSE charge £40, BG charge £8. Not sure on other suppliers prices.

    If you look on the Pay Point website it should give you the address of the nearest retail point that sells replacement keys...not all of them do, you may need an 8-digit number from you supplier that is used to set the key up in the shop. The alternative is to contact your supplier and ask them to send you a replacement in the post. If your off supply they may send an engineer out to sort it out for you, tis but a 5 minute job.
    Sorry but your wrong SSE will not charge for replacement key's where did you hear this? You can also not buy blank keys from a shop as the keys are programmed with your tariff and meter details.
  • stewie_griffin
    stewie_griffin Posts: 1,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Vestra wrote: »
    Sorry but your wrong SSE will not charge for replacement key's where did you hear this? You can also not buy blank keys from a shop as the keys are programmed with your tariff and meter details.

    If you contact your supplier first and obtain a tag number you can then take this to the shop and they program a blank key for you. I think thats only available in certain areas though.
  • Vestra
    Vestra Posts: 856 Forumite
    If you contact your supplier first and obtain a tag number you can then take this to the shop and they program a blank key for you. I think thats only available in certain areas though.
    Must only be certain suppliers too.
  • advantix
    advantix Posts: 204 Forumite
    I think BG charge aroung £8 for a key. EON do not charge for the key. As others have said, contact your supplier, they will give you a tag number to get programmed on the key so the meter will have your correct tarrif prices etc.
  • stewie_griffin
    stewie_griffin Posts: 1,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    advantix wrote: »
    EON do not charge for the key.

    They could charge £5 according to their T's & C's

    http://www.eonenergy.com/Terms+And+Conditions/Additional-charges.htm?WT.svl=4
  • advantix
    advantix Posts: 204 Forumite


    They could but i don't think they do. Perhaps an EON rep could clarify for us?
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