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sky tv

McKneff
McKneff Posts: 38,857 Forumite
Part of the Furniture 10,000 Posts Name Dropper
Apparently i have not been charged correctly by Sky for donkeys years.

All my SKytalk bill have had just 4p/5p for any daytime calls and obviously free evening and weekend calls.

When i got my last bill all the short calls were 13p,:eek:

I wasnt going to have that so i rang them, the lady said that there was an 8p connection charge on each call during the day, i begged to differ and told her that i had never been charged this amount since i started with Skytalk. She wouldnt believe me until she went into the account and saw that from April 09 and going backwards i have not been charged with all these connection charges. Obviously she said that because it had been their mistake they would not be chasing the charges - too right missus.
So now i am paying an 8p connection charge from now on if i make calls during the day. Bummer!!! Unless, of coure any MSE ers can give me an over ride code for daytime calls.
make the most of it, we are only here for the weekend.
and we will never, ever return.
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