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Car Insurance with English speaking call centres?

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  • bluffer
    bluffer Posts: 528 Forumite
    Part of the Furniture 500 Posts
    admiral unfortunately have gone the indian road :(
    2023 wins - zilch, nada, big fat duck. quack quack,
  • iceicebaby
    iceicebaby Posts: 3,633 Forumite
    Part of the Furniture Combo Breaker
    AA, and Zurich are both in Cardiff
    Baby Ice arrived 17th April 2011. Tired.com! :j
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    iceicebaby wrote: »
    AA, and Zurich are both in Cardiff
    Zurich's call centres are in Cardiff, Whiteley (Hampshire), Bangalore (India) and Pune (India). Zurich Connect are in Cardiff, Whiteley and Bratislava (Slovak Republic).
  • bluffer wrote: »
    admiral unfortunately have gone the indian road :(

    is this recently? when i last spoke to them I got through to Canada! (or maybe that was Bell - part of the same group though i think?) :confused:
  • tesco insurance have uk call centres or certainly did the last time i spoke to them a cpl of months ago,
    Debt Free 20/05/2009 (except for bank of mum) currently £750 left !!:beer:
  • jem16
    jem16 Posts: 19,594 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Esure/Sheila's Wheels.
  • Belnahua
    Belnahua Posts: 1,493 Forumite
    Cashback Cashier
    Thank for all the replies. I'm going to phone the suggestions and ask.

    And if anyone thinks I'm racist. I'm not. But when you pay £400 a year and you're stood at the side of the road at 5am I need someone I can understand and hear. Who can take control of the situation, not leave me to drive home is a broken car and sort the mess out myself by dealing with the garage directly, wasting my whole morning on the phone doing what they're paid for. I don't appreciate being put through to call centres with poor quality phone lines, having to repeat myself 6 times and asking them to repeat themselves 6 times to hear the reply.
    A friend is someone who understands your past, believes in your future, and accepts you just the way you are.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Out of interest Belnahua did More Than get you a courtesy car out within 2 hours as the advert states they will?
  • Hey_Dude
    Hey_Dude Posts: 1,786 Forumite
    Part of the Furniture Combo Breaker
    Asda too are overseas IIRC.
  • Quote
    Quote Posts: 8,042 Forumite
    Belnahua wrote: »
    But when you pay £400 a year ...
    Was it the cheapest you could find?
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