Anyone looking at the HSBC’s RateMatcher mortgages?

SuzieMum

Aw thats rubbish for you Briggs!

Well I have done the first 1hr phone call and got the quote, I am expecting another call this evening for the final 30 mins of sorting it all out. They didn't even suggest going in to a branch and the call at 1pm got answered within a few rings!

dansep

Must admit I was v. impressed with the customer service from HSBC - I think I can learn a bit from them in my role

All done over the phone and only have to enter the branch to prove my identitiy.....

Seamonster_2

I have two mortgages with Nationwide. One is a fixed rate that ends next month, and I would like to move this to HSBC. I'd like to leave the other one (a tracker) with Nationwide. Does anyone know if this is allowed, or would I have to keep both mortgages with the same lender? Thanks.

lazysaver_2

No Seamonster, this is not allowed. I wanted to do exactly the same thing! I was told that you can't have 2 charges on a property with different lenders.

Apparently you can (legally) but no one wants to do it, or will charge you heavily to do it.

SuzieMum

Don't think so either. I have 2 accounts with the same lender and I wanted HSBC to accumulate it to 1 big loan but they won't even do that! They want to keep it as 2 seperate amounts. So annoying. Still going with them though.

For those who are interested. These rate matchers are available till end of July UNLESS they sell "too many" and then make the decision to pull it. So who knows!

SuzieMum

Our desktop valuation was declined so we now have to pay £190 for a valuer to come over. They are so wrong! Anyway, how do they decide how much a house is worth, surely it's worth as much as someone would pay for it? We've compared with worse properties very local and either they are over valued or we have under valued!! So annoyed. Also have to go in to branch asap with proof of ID, 3 mth statements, pay slips etc etc.

ukclarkkent

SuzieMum wrote: »

Our desktop valuation was declined so we now have to pay £190 for a valuer to come over. They are so wrong! Anyway, how do they decide how much a house is worth, surely it's worth as much as someone would pay for it? We've compared with worse properties very local and either they are over valued or we have under valued!! So annoyed. Also have to go in to branch asap with proof of ID, 3 mth statements, pay slips etc etc.

really? sorry to hear that as now i'm wondering if it's a money-making scheme or not. my appt. is on tuesday.

the question is a good one though - how does anyone know what my flat is worth right now?

briggs182

I was told they are using their own HPI. I checked my valuation against the Nationwide HPI and it was valued about £10k greater by HSBC so not sure there is much consistency out there. I would say they are just trying to cover themselves...

SuzieMum

If anyone is doing this self employed it is a bit of a nightmare. They want to see my "certified" accounts, I don't use an accountant, I do it all myself because I don't earn enough to pay tax. I refuse to pay an accountant lots of money to stamp something. Very frustrating, all for 0.5% lower than who we are currently with. Wondering if it will all be worth it. Will decide after valuation comes back as that might affect LTV and mortgage rate.

ukclarkkent

found out today that hsbc's rate matcher rates are going up on the 6th. get in there quick if you're thinking about it.