Talk Talk member forum

ladydeeurope

Hi there,

I need some advice about Talk Talk member forum.

This may sounds like a stupid question , but can anyone tell me whether the forum is “legitimate”?

I have been experience loads of problems with Talk Talk in the past two months about my direct debit, and found many people had their problem resolve via the forum website. I was able to made contact with one of the TT representative about my issue using the TT member forum, but now that the process has reach to a stage where I have to provide them my banking details (using PM). I am very concern about giving out personal information online; is there any legal protection about this kind of online forum, if anything goes wrong? Where do I stand?

I know the best thing is to get them to write me a formal letter (I tried before and it didn't works), and I refuse to call TT customer service again, as it’s almost impossible to get anything done through them, so I don’t really know what to do?

Many thanks

fatou256

talk talk forum member is legit but you will still need to write to them .
http://www.talktalkmembers.com/forums/
just in case because believe me my experience of talk talk forum is not a very good one ......

Money_Grabber13579

Yes the forum is part of talktalk, however unlike the poster above, I've found it to be very good. Sorted out my issue of slow speeds anyway!