Local Loop Unbundling (LLU) Transfer to New Provider

kraftyk8

I want to move from one provider to another who's names are irrelevant, suffice to say that neither is BT. Please could someone tell me that I don't really have to pay BT £120 to go back to them first and then be stuck with them on a 12month contract before I can move to the provider of my choice. If it is correct, please can anyone tell me how that can possibly be legal or fair and what Oftel are doing about it. If they aren't can anyone tell me why?:think:

iniltous

You can use any Service Provider you like, but lots of them dont want to do anything other than transfer people from BT to themselves.
If you dont want to use BT then dont , if the SP you want to use doesnt transfer lines from anyone other than BT then look for a SP that will, and dont accept any 'you need the line on BT first' its just not true, its just the cheapest option for the 'gaining' SP.
If you contact BT to take back the line then they quite reasonably would want you on a contract for a minimum term.
If the SP you want to use wont transfer lines from other SP's , apart from BT, dont blame BT ,ask the SP you want to use why they dont, after all they have access to exactly the same systems as BT (retail)

cajef

kraftyk8 wrote: »

If it is correct, please can anyone tell me how that can possibly be legal or fair and what Oftel are doing about it.

Is it fair that BT absorb the cost of transferring you back to their system and then you leave them and go to another provider after a few days.

mrJ_5

It's possible that your new provider may charge your £40 for an LLU migration - but you can still migrate.

If you are fully unbundled (ie. your phone line is also with your current broadband supplier) then this is a bit more difficult.

kraftyk8

Thank you all for your responses - my current SP provides both the landline and broadband, so I believe I am fully unbundled MrJ. Can you tell me how it is more difficult:huh: To cajef, I don't want to go back to BT but have been told that the only way to transfer to the provider of my choice, is to go back to them first. To Iniltous, I will do as you advise and ask the new provider.

espresso

What's the secret? Who are these mystery providers?

WhoKilledBambi?

kraftyk8 wrote: »

...... I don't want to go back to BT but have been told that the only way to transfer to the provider of my choice, is to go back to them first.

You've been told wrong. As indicated above any worthwhile provider could do the work and get you a line on BT Wholesale's network, not just BT Retail.
BT Retail don't have to come in to the equation at all.
The BT line they refer to just means it's on BT Wholesale's network, not that you pay rental to BT retail.

Grumbly_2

Ok as I understand it, if you are Local Loop unbundled (LLU), your services are going through a third party’s equipment located in a BT exchange rather than through BT equipment. If you are Non LLU you are on BT equipment. If you want to switch broadband suppliers in non LLU areas you can get a MAC code from your existing supplier and simply change to your new supplier. However at the present time a ‘MAC’ code system for LLU providers has not been introduced , although the industry is working on one which will be introduced in the near future. This effectively means that there is no simple way of changing from an LLU supplier to another at the present time. I believe that the only ways at present to change supplier in this situation is to go back to BT first (i.e. be connected back to their equipment) and then on to another supplier, or to have your new supplier install a new line for you.