recovering uninsured losses (aviva)

Obi_G

afternoon all,

about this time last year i was locked in a battle with norwich union (now aviva) regarding problems with an insurance claim for a motor bike accident. thanks to a very lovely lady called Rebecca it was all fixed.

at the time i didn't think to enquire about uninsured losses (leathers and helmet were not covered and subsequently didn't think any more of it.

at the weekend i spoke to a friend who advised me i had up to 3 years to persue a claim through the small claims court. i tried to contact aviva today with all my details to get the information of the 3rd party but i was told that the only way to do this is through their appointed solicitors?

does anyone know if this is correct? if not, what can i do to get the information out of them so i can go to small claims court?

many thanks in advance

G

mattymoo

If Aviva / NU are your insurers then they are obliged to tell you who the third party is that you need to claim against. They should also have their insurance details as well.

If NU were insuring the other person, then all you need to do is present your claim to them.

lisyloo

at the weekend i spoke to a friend who advised me i had up to 3 years to persue a claim through the small claims court

Actually it's 3 for personal injury and 6 for property.

i tried to contact aviva today with all my details to get the information of the 3rd party but i was told that the only way to do this is through their appointed solicitors?

Is there anything stopping you contacting their appoitned solicitors?
i.e. what's the big deal with this?

If it's a problem you coudl get all detail they have on you under the Data protection act (I think it's called a subject access request -SAR). They are allowed to charge you £10 for this.

Did you have legal cover?

You also might want to make sure that you didn't agree to "full & final settlement".