High gas useage

Magentasue

As said, it seems very likely that the day and night readings are the wrong way round, and with your consumption, you have been seriously underpaying.

Secondly, you almost certainly shouldn't be on Econ 7 anyway.

The electric heater in the barn has probably been drawing electricity constantly. For a small household, you are using an enormous amount of energy and paying over the odds for it. Unless you are happy to do so, it seems as if you need to look at everything that uses power, read your meters regularly and plan cutbacks.

imported_jac

Yes I agree. We are checking everything now.

Jackie

E.ON_Company_Representative

Hi again Jackie,

The electricity reads do look suspiciously incorrect; the other posters may have nailed it on the head with the readings being switched.

It is rare to see such high night usage in a property with gas central heating.

You can check this yourself, it’s nice and simple.

Take a meter reading during the day, after 8am and before midnight and then consume some electricity, just put the kettle on, the TV even the heater you mentioned. After ten minutes or so, take another reading, one of the two rates on the meter will have advanced.

This advancement will indicate which rate on the meter are the correct day rate and the correct night rate (as the night rate will not have changed).

Then just compare these against the E.ON bill to see if the rates match and the charges are correct. If the bill shows the day rate reading is the night rate reading on the meter, you’ll know there is an issue.

If this is the case, contact E.ON with the information, tell them what you’ve done to establish the fault and the issue can then be fixed and the account re-billed correctly.

Any questions give me a shout.

Brian

imported_jac

Hello Brian

Yes, we are doing that now. However, Eon have been reading the meter and using the readings on there to bill us for night and day, so wouldn't they know which was which.

Jackie

E.ON_Company_Representative

Hi Jackie,

The meter readings are transmitted by the meter readers to the supplier electronically; the company that read the meter are a separate organisation to your energy supplier. This is why the information can get mixed up. They will operate different computer systems.

If either party has the details of the meter set up incorrectly, the information will be mixed and the rates transposed.

The test I mentioned earlier is a nice easy way of spotting if there is anything wrong.

Brian

Bigun28

Might be of interest but I recently got caught out reading my electricity meter when I moved into a new house. It had Economy 7 and when I decided to change over the suppliers they asked me for the meter readings. I then went and read the 2 different figures - one for daytime use, one for night (as I thought I was reading) and gave them to my old suppliers and ended up with an electricity bill of over £500 - for 2 months!!!! :eek:

We have a 4 bed house, fully insulated, double glazed, gas heating (only £70 bill for 2 months) etc and I couldn't work out what was driving the cost.

Eventually I went back and checked the meter again and then I spotted that there are actually 3 figures displayed - one for night, one for day and a grand total of the 2, each annotated by very small keys that I had failed to spot.

I noticed that the meter flashes up each set of figures separately, so when I read the meter the first time I read the first figure and as I recorded it, the second lot flashed up and then the third lot, whereupon I'd looked up again and recorded the third lot of figures - the grand total used as the second reading.

When I re-read the figures correctly and gave them to my Supplier my electricity bill was greatly reduced to only £60 for the 2 months instead of the £500+.:beer:

allan673

if i were you i would ditch the economy 7 for certain, the in laws have just done the same and halfed there electricity bill.
they had to pay around £50 for a new standard electric meter fitted with scottish power.
most people think they are better off with e7 when in fact they are not. also e7 day time rates are expensive too.
get rid of it !!!!!!!!!!!!!!

Eydon

allan673 wrote: »

they had to pay around £50 for a new standard electric meter fitted with scottish power.

This may be a daft question, but here goes:

I fully understand why you need to have an Economy 7 meter in order to be on an Economy 7 tariff because you need to record day and night usage separately, but surely you don't have to have an Economy 7 meter replaced with a standard meter to switch to a standard tariff do you.

Surely the energy company is capable of adding your day and night consumption together and billing for the lot at one rate - aren't they?

tuggy12

Magentasue wrote: »

We've averaged 31000kwh which most people would consider high. That costs us about £75 a month.

That's a good tariff you're on there!
Who are you with?
That's much better than any deal I can get.

Magentasue

tuggy12 wrote: »

That's a good tariff you're on there!
Who are you with?
That's much better than any deal I can get.

Scottish Power fixed - I realise next winter is going to be more expensive.:(.