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Do you owe 500Quid to NPower

Mthazy
Mthazy Posts: 1 Newbie
Hi
I believe this company is letting people purposely pay less money each month than would pay their bill. This way after three months you owe them that much money you cannot switch supplier(usually 500Quid). They then contact you and ask you to up your payments which you do only to find out three months later you still owe them guess what 500quid. This has happened to us and several friends. Luckily we were able to pay and change.
Anyone else notice this scam

Comments

  • Magentasue
    Magentasue Posts: 4,229 Forumite
    Is it a scam? If they set the DD too low for whatever reason, you can always have it increased. Also, remember, you should be paying a twelfth of your annual bill every month. If you start paying them in the winter, it would be quite easy for a supplier to underestimate how much heating you might use.
  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Many of the complaints on here are that the Direct Debit is set too high and a surplus is built up("they are getting interest on my money")
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    You have meters in your home. You know when you are underpaying. It is your decision to spend the money instead of putting it aside for when the bill is corrected.
  • meggsy
    meggsy Posts: 741 Forumite
    edited 6 June 2009 at 10:48AM
    Mthazy wrote: »
    Hi
    I believe this company is letting people purposely pay less money each month than would pay their bill. This way after three months you owe them that much money you cannot switch supplier(usually 500Quid). They then contact you and ask you to up your payments which you do only to find out three months later you still owe them guess what 500quid. This has happened to us and several friends. Luckily we were able to pay and change.
    Anyone else notice this scam

    Welcome to the forum Mthazy. In my experience this Company needs watching closely as they appear to be up to all sorts of tricks as I have found out during the past two years. Perhaps others who have had this happen to them will post on here.

    This happened during 2007 - 2008
    http://forums.moneysavingexpert.com/showthread.html?t=822299&highlight=

    Also see here
    http://forums.moneysavingexpert.com/showthread.html?t=1569801
This discussion has been closed.
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