Dealer car warranty

suji

I have a situation if anyone could give me an advice, I bought a car from a dealer less than 3months ago, now the car has broken down and the mechanic inspected it, said the near side drive shaft joint has broken.

When i told him the car was bought less than 3 months ago, he said under auto trading laws if the car is bought from the dealer then the dealer is responsible for any non-accidental damages and i am entitled to get it repaired by the dealer. Please advice me can i ask the dealer to get it repaired. I tried to contact the dealer over the phone, after listening what i had to say he said he is in Thailand on holiday and cut off the phone, as the 3month period is nearing, today i sent him a letter with recorded delivery to inform him about the situation and requesting for the repair.

Any advice please.

LinasPilibaitisisbatman

The mechanic doesnt have a clue

There is a possibility under the SOGA that the dealer is liable but it all depends on the cars age, mileage, fault type, price paid and the general dialect at the sale stage as to the condition of the car.

Generally speaking the dealer will be liable if its unreasonable for a fault of that nature to occur on a car of that age and value or if they misrepresenteed the condition

suji

LinasPilibaitisisbatman wrote: »

The mechanic doesnt have a clue

There is a possibility under the SOGA that the dealer is liable but it all depends on the cars age, mileage, fault type, price paid and the general dialect at the sale stage as to the condition of the car.

Generally speaking the dealer will be liable if its unreasonable for a fault of that nature to occur on a car of that age and value or if they misrepresenteed the condition[/QUOT

Thanks for quick response, The car baught was Renault Clio, 2003 model, done 32,000 miles at the time of purchase, and i might have done around 200miles so far.

LinasPilibaitisisbatman

6 year old car.

Can't really see it being unreasonable for a joint to fail and need replaced so unless the dealer specifically gave assurances stuff wouldnt need done like that think you are wasting your time.

BigMan

Your thread indicates warranty

Do you have a warranty on the vehicle.

If so, this should be classed as mechanical failure !nd not wear and tear as the mileage is low, check your warranty conditions.

Arlen

I had the driveshaft replaced on my 1997 Megane in about 2003 (around 50,000 miles). Then I had one replaced on my 1999 Megane in 2007 (around 60,000 miles). The problem is due to the rubber boot that covers the joint. Once this has started to split the universal joint in the shaft gets grit and grime from the road which eats away at the joint resulting in replacement.

The failure of the rubber boot is more down to age than mileage, worth trying the dealer but it is an age related problem. Additionally the boot must be intact for an MOT pass and what they are looking for is and I quote "an outer constant velocity joint gaiter missing, split or insecurely mounted to its housing" meaning a knackered rubber boot .

suji

BigMan wrote: »

Your thread indicates warranty

Do you have a warranty on the vehicle.

If so, this should be classed as mechanical failure !nd not wear and tear as the mileage is low, check your warranty conditions.

Under warrantys: All warranties and conditions, express or implied, statutory or otherwise in respect of the vehicles are expressly excluded to the fullest extent permitted by law(including without limitation warranties and conditions as to fitness for purpose, description, and satisfactory quality). On signing this document the purchaser acknowledges and agrees that any vehicle shall be purchased in its state and condition at the time of purchase subject to all faults and defects(''as is''). The purchaser specifically acknowledges that vehicles may have been subjected to an insurance claim and catogerisation at some point in their lifetime.

Does this mean dealer is not liable? Sorry to seem naive, i am new to this.

LandyAndy

suji wrote: »

Under warrantys: All warranties and conditions, express or implied, statutory or otherwise in respect of the vehicles are expressly excluded to the fullest extent permitted by law(including without limitation warranties and conditions as to fitness for purpose, description, and satisfactory quality). On signing this document the purchaser acknowledges and agrees that any vehicle shall be purchased in its state and condition at the time of purchase subject to all faults and defects(''as is''). The purchaser specifically acknowledges that vehicles may have been subjected to an insurance claim and catogerisation at some point in their lifetime.

Does this mean dealer is not liable? Sorry to seem naive, i am new to this.

That says 'whatever happens it isn't the dealers fault'.

I'm with everyone else who has said you haven't a hope of claiming the repair costs from the dealer.

Chippy_Minton_2

It also says it may be a write off.:rotfl:

Gavin83

suji wrote: »

Under warrantys: All warranties and conditions, express or implied, statutory or otherwise in respect of the vehicles are expressly excluded to the fullest extent permitted by law(including without limitation warranties and conditions as to fitness for purpose, description, and satisfactory quality). On signing this document the purchaser acknowledges and agrees that any vehicle shall be purchased in its state and condition at the time of purchase subject to all faults and defects(''as is''). The purchaser specifically acknowledges that vehicles may have been subjected to an insurance claim and catogerisation at some point in their lifetime.

Does this mean dealer is not liable? Sorry to seem naive, i am new to this.

So what your trying to suggest is that even if a dealer offers a warranty, parts and labour, they aren't liable to fix it still?

Chippy_Minton_2

Gavin83 wrote: »

So what your trying to suggest is that even if a dealer offers a warranty, parts and labour, they aren't liable to fix it still?

Most used car warranties aren't worth the paper their written on.