Ryanair - "dodgy" scales in Spain

will-he-payitoff

I would have took out lots of clothes and put 6 layers on to fly in.

ELLIESLUG_2

I am due to travel with Ryanair from Doncaster to Gerona Airport. Will let you know what happens re weighing of cases.

I have never flown with Ryanair before and am using the On-Line Check In Process for hold luggage. Can anyone talk me through this. I know that I need to download and print my boarding passes but what do you actually do when you get to the airport>

ELLIESLUG_2

I would also point out that this is not the only airline who does this. Thomas Cook are also guilty.
2 years ago, a group of us were flying back from Zante. As we were a group, all the cases went through before we were told there was a weight problem and we couldn't get them back. we all knew that the cases were under the weight limit but couldn,t prove it as they had already gone. they were fine at Manchester Airport. we were all made to pay excess baggage and were refused boarding cards until we paid up.

Teahfc

OK This has happened to me a couple of times out of Murcia ... I asked to see their certificate of calibration they could not support their scales with the certificate of calibration so waved me through.. If you sure you are right then kick off a fuss and they will soon wave you through !

By law they have to have a certificate of calibration and if you are not happy also demand a complaint sheet they soon back off :rolleyes:

pompeyrich

ELLIESLUG wrote: »

I am due to travel with Ryanair from Doncaster to Gerona Airport. Will let you know what happens re weighing of cases.

I have never flown with Ryanair before and am using the On-Line Check In Process for hold luggage. Can anyone talk me through this. I know that I need to download and print my boarding passes but what do you actually do when you get to the airport>

Basically you print off your boarding card, this will state "one item of hand baggage only" dont worry that is just to remind people that is their policy, not 1 piece and a handbag/laptop but 1 piece total. On arrival at the airport you have to present your boarding card and luggage to a desk, very similar to normal check-in, they will take your hold luggage and you then go through security etc.

I came bag through Gerona on tuesday, they were very relaxed about hold luggage weights, the woman in front had 17.2kgs but they didn't seem to care. At the gate they were checking the 1 piece per person, I was carrying 2, mine and my 11 year olds, they asked me but when i explained they were fine, no scales at the gateeither.

PolishBigSpender

jules1964 wrote: »

None of what you have said surprises me! But be warned, there are people on these forums who won't have a word said against Ryan Airways!

Ryan Airways? Who are they then?

Hauptmann wrote:

I should add that the Ryanair agent did appear to be one of their employees (Irish chap I think) and the scales appeared to be Ryanair's and not the usual check-in luggage scales. They were 'spot checking' passengers at boarding and I guess this was a nice little money spinner for them.

It would be very unlikely that they were Ryanair employees unless they were actually part of the flight crew. The vast majority of bases are ran by third parties - even Stansted is ran by Servisair, not by Ryanair directly.

lorweld

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Hauptmann

PolishBigSpender wrote: »

It would be very unlikely that they were Ryanair employees unless they were actually part of the flight crew. The vast majority of bases are ran by third parties - even Stansted is ran by Servisair, not by Ryanair directly.

Yes, he may have been one of the cabin crew.

Hauptmann

Teahfc wrote: »

OK This has happened to me a couple of times out of Murcia ... I asked to see their certificate of calibration they could not support their scales with the certificate of calibration so waved me through.. If you sure you are right then kick off a fuss and they will soon wave you through !

By law they have to have a certificate of calibration and if you are not happy also demand a complaint sheet they soon back off :rolleyes:

It is difficult to argue when the plane is literally about to close its doors. I did 'kick up a fuss' but the guy wasn't having it and told me to pay the fee or I wouldn't be boarding the plane that day. I did ask about complaining and was told to ring the number given on the Ryanair website.

dmg24

OP, I believe your original story, it has happened to lots of people, on several different airlines. However, the more you add to your story, the more I think that you are embellishing on the truth.

You have gone from there being a man pulling people out of the queue, to that man being an Irish Ryanair crew member!

Assuming that you were flying to/ from the UK, the likelihood of the crew being Irish is low. Not impossible, but not likely.

The likelihood of Ryanair having an Irish employee based at a Spanish airport is extremely low.

The crew usually stay on the plane at the airport due to the tight turnaround. They do not deal with the boarding queue.

Always best to stick with the truth.