Simplyphone question? (on orange)

ImmyLFC

Hi all, I am on Orange Premier 900, and am trying to use the service to call Pakistan, have tried from 10:30am today and several times before in the afternoon from 12-4 but simply get a beep beep beep or lines busy.
Have tried all the access numbers, but yet my Dad seems to get straight through on O2....

Anyone else having probs?
Thanks in advance.

Del_Boy_Gupta

Simplyfone is generally very busy especially between 11am to 6 pm i have found as this is when most users tend to want to use it.

unfortunately you just have to try outside these hours on Orange or keep trying.

I would suggest NOT contacting orange re this issue as this is the type of thing exactly mirrors last years problems when as a result of people emailing them/phoning them re simplyfone that they barred this number from inclusive minutes and we all seemed to get very large bills for the calls.

raj75

I also had got the busy message for simply from my orange fone. I then used Yourcallworld 07744****** and it worked straight away. I am hoping yourcallworld is also included in mins.

***Board Guide note I have removed the number given but this is the website mentioned http://www.yourcallworld.com/ ***

redux

raj75 wrote:

I am hoping yourcallworld is also included in mins.

All 07744 numbers will be, and there are other providers as well

qadri

experienced same problem from orange but from O2 brilliant ALL the time (whenever dest available of course!)

ImmyLFC

I will try tomorrow very early then. It used to be ok before, but now very very non responsive.
I will not contact Orange, as stated by someone earlier, just incase they start charging for the minutes.
Just tried the other 07744 number recommended by Raj and that was the same also did not go through.
Thanks all.

mobilegossip

The problem is congestion on the Orange Network between about 1pm to 7pm. Its nothing to do with respective suppliers of 07744. Orange are supposed to be looking into it but perhaps it suits them not to.

Elf_2

i hate this all the 07744 no's r bzzzzzz on O2 n orange none r working for me

qadri

I just used the simplyfone.com 0774.. number from my 02 & ws perfect..

i think u may be dialing a dest that aint included on SF if call fails!

jellygoodfellow

qadri wrote:

I just used the simplyfone.com 0774.. number from my 02 & ws perfect..

i think u may be dialing a dest that aint included on SF if call fails!

He does not say he was using a SF number does he?

raj75

Email from Yourcallworld.

Dear Customer,

We are aware some Orange users may currently be experiencing difficulties using Yourcall’s 07744 international calling service. This is due to technical issues we are experiencing that are impacting the number of lines available for Orange users. The fault has been identified and we are now working closely with Orange to ensure this is resolved as a matter of urgency.

We will keep the following link updated with news and in addition send confirmation when the fault has been resolved.
https://www.yourcallworld.com/news.aspx

Please accept our apologies for the interruption whilst we endeavour to resume normal service

Kind Regards
Customer Services
https://www.yourcallworld.com