iPhone bill

hemophobic

Hi, I ordered an iphone from carphonewarehouse had it for about a month now. When I bought it I signed up to a contract at
£34.26 a month (24 months)
600 mins 500 texts

above this it says :
New 24 month tariffs available! Please note - the prices shown below will appear slightly higher in the basket (e.g. £34.26 will appear as £35 in the basket). You will be charged the price shown below on your O2 bill. Prices shown include VAT at 15%. The VAT rate is due to return to 17.5% after 31st December 2009.


But for my first payment I was charged £37.68 ??

hieveryone

Yes because say you connected on the 1st of the month - your account would be loaded onto the billing system roughly on the 3rd/4th - so the extra £2.68 is for those couple of days that you were connected but hadn't had a bill yet.

Kavanne

hemophobic wrote: »

But for my first payment I was charged £37.68 ??

Have you checked your itemised bill? Maybe you went over your subscription or made calls/texts to numbers that aren't inclusive

hemophobic

Ohhhh I think you are right 'hieveryone' I didn't think about that.

I'm sure I haven't gone over I have checked my itemised billing and I made one call to a number that wasn't inclusive and that was 20p

hieveryone

If you ordered it online and only got it delivered on say, day 4, you can chance it and ask for the £2 odd refunded.