Cancelling Virgin and getting O2 package - advice needed
Gosia
Posts: 579 Forumite
Hi
I am cancelling Virgin and getting an O2 package as I've heard so many positive comments on here about it.
The only thing is that we need to have a BT line for the O2 package.
At the moment we've still got Virgin.
Can anyone advise me on how to get a BT line reinstated?
Boyfriend says it will cost us about £35 or so......... this seems quite expensive. Is there no way that we can get the O2 broadband without having to pay additional BT costs? Also is there a number to contact BT on?
I am cancelling Virgin and getting an O2 package as I've heard so many positive comments on here about it.
The only thing is that we need to have a BT line for the O2 package.
At the moment we've still got Virgin.
Can anyone advise me on how to get a BT line reinstated?
Boyfriend says it will cost us about £35 or so......... this seems quite expensive. Is there no way that we can get the O2 broadband without having to pay additional BT costs? Also is there a number to contact BT on?
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Comments
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Hi
I am cancelling Virgin and getting an O2 package as I've heard so many positive comments on here about it.
The only thing is that we need to have a BT line for the O2 package.
At the moment we've still got Virgin.
Can anyone advise me on how to get a BT line reinstated?
Boyfriend says it will cost us about £35 or so......... this seems quite expensive. Is there no way that we can get the O2 broadband without having to pay additional BT costs? Also is there a number to contact BT on?
You can at the moment get a BT line where "Customers will not be charged the current standard new line connection price of £122.50Inc. VAT."
see here and read the small print.:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0 -
Hi
I am cancelling Virgin and getting an O2 package as I've heard so many positive comments on here about it.
The only thing is that we need to have a BT line for the O2 package.
At the moment we've still got Virgin.
Can anyone advise me on how to get a BT line reinstated?
Boyfriend says it will cost us about £35 or so......... this seems quite expensive. Is there no way that we can get the O2 broadband without having to pay additional BT costs? Also is there a number to contact BT on?
Are you saying you already have a physical BT master socket and line in the property? It's not clear from your post. if so, BT simply have to reconnect you at the exchange.No free lunch, and no free laptop0 -
Are you saying you already have a physical BT master socket and line in the property? It's not clear from your post. if so, BT simply have to reconnect you at the exchange.
Agreed - I cancelled VM and went back to pre-installed BT line and it didn't cost anything. They BT engineer just came and checked the line was still OK.If you will the end, you must will the means.0 -
Thanks guys.
Sorry for not making myself clear - yes we already have a BT master socket and line at our property.
Boyfriend said that to go back to BT costs 29 pounds.0 -
Hi Gosia,
The basic BT Unlimited Weekend Plan line rental will cost £11.50 per month (if you sign up to a direct debit and go paperfree). If you are going to have your calls through another provider then you are better going for that package.
I can't say whether a connection fee of a deposit will apply without checking the actual address, but I take it your boyfriend has already spoken to BT about this?
If you want me to have a look so you know exactly what it will cost, PM me your address and contact details so I can find out for you.
All the best,
Stephanie
BT Support“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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