Got a empty box.

hayley11

What was the item you were buying? Because an empty box doesn't weigh much so the postage cost would have reflected that. Do you still have the box? How much were they charging you for postage?

staffie1

hayley11 wrote: »

What was the item you were buying? Because an empty box doesn't weigh much so the postage cost would have reflected that. Do you still have the box? How much were they charging you for postage?

I believe it was a phone

hayley11

staffie1 wrote: »

I believe it was a phone

Ah yes you're right, missed that bit.

I'd be inclined to contact paypal and let them know the seller paid £x amount of postage, which wouldn't be enough for a phone. I know phones aren't that heavy but they do make a bit of a difference, especially if it had a charger in it too.

It's such an obvious scam really isn't it? Send it recorded then the buyer really doesn't have much comeback. Shocking.

v0n

Here's what's going to happen. You will report it to Police. Your local station will divert it to a Police station closest to the the seller (if they use real address at all, that is). Eventually, after a while, someone from that station will call you back, assign crime number and inform you they will send request back to your local Police station to take witness statement.
Eventually (and by now "eventually" means a month down the line) they will assign and send PCSO to take the said statement. PCSO will want take pictures, scans etc of the original box (so if you decide to go down that road don't send the box back to scammers whatever happens, it's your only proof there was ever a box etc).
If the scammer was clever he would use Paypal Royal Mail thingie, type in correct weight and use his own printout just to make any claim more difficult, but that's relatively irrelevant in a long run.
PCSO will come around, ask to borrow stuff to copy and photograph, statement will be taken, your story mangled up to a something that will sound like a babelfish translation of a third party tale remotely resembling of what you said, but retold by a 10 years old with learning difficulties and after few signatures and a handshake the wheels of justice will start moving. They will be moving for approximately 3 to 6 months. During that time the PCSO will send copies of evidence and statement back to Police station local to the seller, they will eventually assign their own PCSO to "investigate". That PCSO will eventually visit the seller, the seller will present them with original proof of sending and the investigation will come back to police station for internal review. The review will find that the seller send something, and has a proof of sending something. The post office received the said something for delivery to you. You received something, and you signed for it. And that they have only your word that the parcel was empty. Which is, in lack of further evidence confirming your side of the story, at best, hear say situation, rather than fraud that could be proven. And because the most important thing is number of solved crimes, they will conclude, the case is solved and closed. They will, eventually, return your evidence and advise that the matter could be pursued via civil means, if any judge would be willing to sit though the case of one side claiming empty box was delivered, and the other side replying "oh no, it didn't", quite possibly indefinitely.

In other words - open "item significantly not as described" case, wait for ebay advise you to send it back, then send back different empty box, 2nd class recorded, with a note inside "here's the original item back", provide proof of postage to ebay, get paypal refund and loose few quid instead of few tenners. In fraction of the time it would take you to loose them by legal means.

custardy

how much postage did they pay?
if it shows on the package

emweaver

I can tell you that police wont help they no longer deal with ebay cases as I was informed last month!

I was scammed on ebay in 2007 and although they took a statement from me nothing has happened! I got a letter last week to say they dont have enough evidence to do anything,2 years later!

Astec

Have a strong curry, let it brew in your belly as long as poss, wait for the call of nature and post it back to him!!

so2006

The box was empty but has like a weird machy thingy in it lmao.

I know what V0n means, it will be a total waste of time.

Paypal have not changed the requirement to a police report. so I can not send it back! That is what you get for constant emails and phone calls to paypal them messing the whole thing.

The postage was £2 odd. But I did pay £5 for the postage.

So will email to paypal about it and will just tell them I will be doing loads of chargebacks on all my transactions or something.

They are so not helpful, They where like "oh we will send it of to the resolution department", "well you have to get one otherwise we don't have any proof".

Might just go to my bank but it was with a solo woopy! The joy of having a bad credit rating and when paypal lie about there whole "protection plan"

so2006

So, I emailed paypal and told them that they where not sticking to term 13.5 and that my case accounted for all.

I got a reply and the person told me it was attached to the claim and someone will review it in turn.

I told white lie though saying (like someone said before) that the police no longer deal with ebay cases and that they told me paypal should refund me.

So hopefully i will get a refunded.

INT1

Keep us updated!

Pay Pal forces it's buyer protection for unsuspecting consumers, it's disgraceful. I use Pay Pal myself and set up my Credit card as a Payment option. I notice it always defaults for the money to come out of my account and then asks me "Are you sure You want to use a credit card" again when I click Credit card funding source.

Doint it this way I like to think I have some protection under the consumer credit act but even then I think it is a grey area with section 75 claims...