How long does it take for DLA acknowledgement ?

viv.

I just got mine through after a 12 week wait and no acknowledgement letter

ladybelle

Duplicating an answer to another thread here now but since this was my thread I'll repeat it here again to anyone following it LOL
I am now in a right state. I looked up the forms they sent which said to ring them if I hadnt had acknowledgement letter within 2 weeks. Well technically that's Thursday and there has been a bank holiday but I am comparing with last time when I had the acknowledgement letter within a week ! Also, I sent it recorded delivery and have the proof and know it's been delivered because I tracked it, and the very snotty woman said it 'wasnt on the system' and suggested I rang back in another week !!
If I know they got it on 21st May, ok yes it was a bank holiday but that still leaves 8 working days for it to be put 'ON the system' so now I am in a right state.
Can anyone reassure me here ????