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e2save cashback - telephone number?

Got some cashback due from e2save that was sent off on the 28th of November, they have received it and have told me twice that a cheque has been sent and they will reissue another one, not been received either time. I e-mail them again at the weekend but no response, anyone got a telephone number?
2p off is still 2p off!
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Comments

  • tmohammad
    tmohammad Posts: 16 Forumite
    Try 0845 655 5522 Option 5. Be prepared to wait for a long long time!
  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Found the landline number of saynoto0870.com, it's: 01509 618500 maybe someone else will find it useful too.
    2p off is still 2p off!
  • the_tired_one
    the_tired_one Posts: 1,262 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just rang this one: 01509 618500 - works fine - takes you straight through to Customer Services - had to wait 29 mins, but got the washing up done in that time!

    I also have an email address that will be answered promptly:-

    anthonyl@e2save.com

    I spoke to Anthony - a very helpful young man:)
  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Doe anyone know what time they're open until? Might give them a call after 6pm don't fancy wasting all my minutes!
    2p off is still 2p off!
  • TREVORCOLMAN
    TREVORCOLMAN Posts: 1,001 Forumite
    Dont mess about send a letter to CPW Legal Department.

    Entitle the letter "7 days before legal action" give them the details and tell them that they have 7 days from the date of the letter to pay your cashback or you will take legal action.

    Group Legal Department
    The Carphone Warehouse
    1 Portal Way
    London
    W3 6RS

    I did this a while ago and they sent me a recorded letter next day saying they had passed the matter to OSPS (who were messing me about). The OSPS customer services manager rang me and asked how she could help, was then sorted in a few days!
    I am NOT a mortgage & insurance adviser - or anything to do with finance, that was put on by the new system I dont know why?!
  • the_tired_one
    the_tired_one Posts: 1,262 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Doe anyone know what time they're open until? Might give them a call after 6pm don't fancy wasting all my minutes!

    Off the top of my head -it may be 8pm (or even later)
  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Gives me a dead dial tone now, probably shut at 5.30
    2p off is still 2p off!
  • the_tired_one
    the_tired_one Posts: 1,262 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Gives me a dead dial tone now, probably shut at 5.30

    Maybe they have been reading this thread :)
  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Maybe they have been reading this thread :)
    I did think that for a brief second!!!
    2p off is still 2p off!
  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Apparently it's 9 'til 6
    2p off is still 2p off!
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