📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Natwest Advantage Blue - Mobile Phone Insurance - Phone Broke

I was out last night drinking etc, and I ended up dropping my phone in a bar and its all smashed. I do have mobile phone insurance with Natwest just recently which is lucky to say the least. It does cover accidental damage, loss and theft.

If my phone is broke will I need to send it off to them before I get a new phone? As I need a new phone ASAP!!!


Comments

  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Have you rung their help-line / claim-line?

    I think that's the first step to establishing what happens next!
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    08453011317
    you will need to send in a claim form then your phone, which can take up to 10 working days to assess your claim, i believe
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Some banks also need you to have registered the phone with them prior to any incidents - I hope you did this.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.