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Natwest Advantage Blue - Mobile Phone Insurance - Phone Broke

StudentOfBusiness
Posts: 193 Forumite
I was out last night drinking etc, and I ended up dropping my phone in a bar and its all smashed. I do have mobile phone insurance with Natwest just recently which is lucky to say the least. It does cover accidental damage, loss and theft.
If my phone is broke will I need to send it off to them before I get a new phone? As I need a new phone ASAP!!!
If my phone is broke will I need to send it off to them before I get a new phone? As I need a new phone ASAP!!!
0
Comments
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Have you rung their help-line / claim-line?
I think that's the first step to establishing what happens next!0 -
08453011317
you will need to send in a claim form then your phone, which can take up to 10 working days to assess your claim, i believeKavanne
Nuns! Nuns! Reverse!
'I do my job, do you do yours?'0 -
Some banks also need you to have registered the phone with them prior to any incidents - I hope you did this.0
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