The Double Debt Attack by Double Trouble

taka

Well I looked at my KJP account... They recredited the cash balance as BBs so I now can't withdaw any of it at all even if I meet their blooming requirements. :mad: I'm sooooo not happy with them. :mad: Be VERY, VERY, VERY careful. :mad:

hypno06

bah that is pants......but if you win with bbs, does it not get credited as cash that you can then withdraw.....? Time for another email to Cindy I reckon.

taka

hypno06 wrote: »

bah that is pants......but if you win with bbs, does it not get credited as cash that you can then withdraw.....? Time for another email to Cindy I reckon.

Yep it does but who knows if I'll be able to withraw then either... I doubt it... It probably means I now have to play through an extra 3x the new bonus (bb) amount now too (ie another 3x the cash they refunded as bbs) to meet their $!#?* requirement. My wagering reqs for withdrawal without loosing bbs has gone up by 3x the "refunded amount" so I imagine the withrawal reqs will follow suit. :mad: :rolleyes:

hypno06

That is just ridiculous. I would work out what your possible WR was based on your initial bonus - ie 3x that bonus, and email to them saying can they confirm that £X is the amount you need to wager to satisfy the WR? Then, if you get a reply that says you have wagered enough, you can produce that as your confirmation should they refuse to pay out in the future.

I don't know what else to suggest, I'm sorry x

Double_Trouble

taka wrote: »

Well I looked at my KJP account... They recredited the cash balance as BBs so I now can't withdaw any of it at all even if I meet their blooming requirements. :mad: I'm sooooo not happy with them. :mad: Be VERY, VERY, VERY careful. :mad:

Every time I go on they seem to have moved the goalposts I thnk they are trying to claw back what we have won but what they have done to you is definitely not right and you should email them mine went back as cash so should yours.

DTxx

taka

The email said that as this was the 2nd time I hadn't met the requirements it goes back as BBs. THe 1st time they refunded in to Cash balance (but kept the BBs I forteited). I'm too annoyed to email today but I'll try and do it tomorrow.

Karmacat

They've really targeted some newcomers, haven't they. I'm sorry you're having to cope with this, taka.

shaun40400

sound like they have spotted the mse's

and dont like the regular pay outs,,,
after all these thing are set up to take money off you!!

Auntyem

Hello, I am so sorry to hijack your thread, DT, I always follow your progress but only recently de-lurked

I was just wondering if I could compare notes with anyone currently going thru the KJP saga? I had the same type of issue as you Taka but after hours of playing have now have got the confirmation email saying I can withdraw. My only issue is my real balance is less than £20. Is it the case that the min withdrawal is £20?
The email also states if I deposit again it will attract more WR so I can't see anyway of getting my mits on the balance.

Is my only option to keep playing to see if I can get it above the min?

TIA if anyone knows

Double_Trouble

Auntyem wrote: »

Hello, I am so sorry to hijack your thread, DT, I always follow your progress but only recently de-lurked

I was just wondering if I could compare notes with anyone currently going thru the KJP saga? I had the same type of issue as you Taka but after hours of playing have now have got the confirmation email saying I can withdraw. My only issue is my real balance is less than £20. Is it the case that the min withdrawal is £20?
The email also states if I deposit again it will attract more WR so I can't see anyway of getting my mits on the balance.

Is my only option to keep playing to see if I can get it above the min?

TIA if anyone knows

Hi Aunty Em - ooh I didn't know I had a lurker :rotfl:

I had one withdrawal reversed after a refer a friend bonus wagered some more won £5 very gingerly deposited and withdrew and it was OK - but they do seem to be moving the goalposts all the time I am willing to risk depositing because I have won in the past and am therefore only depositing back money that I won from them which doesn't feel as bad - but if I was a newbie I think I would consider waiting until I had won £20 to avoid risking any of my own money.

This is only my opinion but I hope it helps

Good Luck

DTxx

Sorry realised I didn't answer your question directly the minimum withdrawal is £20 it depends whether you want to risk depositing to make it upto £20 or wait on balance in your situation I think I would wait