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T-Mobile - warning?

digp
digp Posts: 2,013 Forumite
1,000 Posts Combo Breaker
If instead of t-mobile voicemail, you divert to another number*, be aware that this does not come out of your allowance: you are charged extra.

* even if it is a landline number!!!!

What a con.

Ref: http://www.scribd.com/doc/10486275/TMobile-Diversion-Charges
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Comments

  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    Just like bank charges are not a con?

    Do you work for tmobile?
  • Littlemiss27
    Littlemiss27 Posts: 237 Forumite
    Tenth Anniversary
    I think what dazeruk was trying to point out is that the information is clearly stated on their website. Thus they are not trying to con you as they have made the information available and you have chosen to use that service.

    If their charges are not to your likeing that is another matter. Following your line of though, mobile internet, video calling, roaming etc are all cons as they are chargable services which do not come out of your allowance on most UK plans.

    IMHO it would only be a con if this info was not available until after you used this service.
  • dazeruk
    dazeruk Posts: 313 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    digp wrote: »
    Just like bank charges are not a con?

    Do you work for tmobile?

    No I don't work for T-Mobile and I don't use them as my mobile provider.

    As Littlemiss27 says, there is a difference between thinking a charge is resonable and whether you have been decieved by the provider about it.
  • baldelectrician
    baldelectrician Posts: 2,467 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You are effectively gettimg a call that was landing on your mobile sent to another number (without the incoming callers knowledge).

    The incoming call is paid for by the caller- you are liable for the next leg as you are sending a call to another place

    I use my mobile to catch all my incoming landline calls and it costs me a few pounds per month.
    baldly going on...
  • asbokid
    asbokid Posts: 2,008 Forumite
    edited 24 May 2009 at 10:40PM
    digp wrote: »
    If instead of t-mobile voicemail, you divert to another number*, be aware that this does not come out of your allowance: you are charged extra.

    * even if it is a landline number!!!!

    What a con.

    Ref: http://www.scribd.com/doc/10486275/TMobile-Diversion-Charges

    T-Mobile is a strange company..

    They are the only mobile phone operator in Britain which is refusing to make public the geographic details of its microwave base station masts.

    Lots of people want to know the mast locations on health grounds (warranted or not).. T-Mobile is locking horns with OFCOM over this in the High Court. Such secrecy is sinister. A company to avoid for that reason alone, IMO.
  • ivinsp
    ivinsp Posts: 272 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    I don't think many if any companies give inclusive diversion. When I had payg from 3 I was able to divert calls and the divert used inclusive minutes, I'm not sure if this is still the case as left them a long time ago. I remember Orange used to have a service called everyphone (I think that's what it was called) and you could divert calls to another orange number and possible landline free of charge but they stopped this years ago.
  • sporedude
    sporedude Posts: 1,563 Forumite
    digp wrote: »
    Just like bank charges are not a con?

    Do you work for tmobile?


    Hmm so just becuase the person points out its not a con that makes you think they work for T-mobile, Great logic there :money:
  • rickyc_3
    rickyc_3 Posts: 123 Forumite
    as far as I am aware on all Uk networks in the UK on contract it comes out of inlcuded minutes except tmobile!
    Who needs a sig!!! :rotfl:
  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    that's right. t-mobile: big jokers.
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