Connect card fee for Travelex FX purchase

Sim_2

To take this thread on a minor detour - does anyone know if Visa Debit charges are applied when loading currency cards? Technically you are buying currency.

susieburton

I bought £2000 of STERLING travellers cheques from Travelx yesterday with an Aliiance and leicester visa debit. They have charged me £ 40 for the privelidge.

I queried it and was told they charged for foreign currency purchases. SO I have raised a complaint since it was neither currency nor foreign.
They also initially blamed travelX but when pushed came up with the "buying foreign currency" statement.

Steve_xx

susieburton wrote: »

I bought £2000 of STERLING travellers cheques from Travelx yesterday with an Aliiance and leicester visa debit. They have charged me £ 40 for the privelidge.

I queried it and was told they charged for foreign currency purchases. SO I have raised a complaint since it was neither currency nor foreign.
They also initially blamed travelX but when pushed came up with the "buying foreign currency" statement.

Yes, A&L blame Visa. I think it probably is Visa who are levying the charge. But it could be that A&L are levying a higher charge to its customers. I will be interested to learn how you go on with your complaint.

I believe that HBOS use the Visa debit system, and I believe that currently they do not charge for purchasing curency from Travelex.

susieburton

Steve_xx wrote: »

Yes, A&L blame Visa. I think it probably is Visa who are levying the charge. But it could be that A&L are levying a higher charge to its customers. I will be interested to learn how you go on with your complaint.

I believe that HBOS use the Visa debit system, and I believe that currently they do not charge for purchasing curency from Travelex.

Your correct with your statement regarding HBOS. I completed exactly the same transaction in August 2009 but had my account with the Halifax at that time and was not charged any fee whatsover.