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Pinecone survey query

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  • -chris-
    -chris- Posts: 373 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have a joined up with pinecone a few months ago and have already done two surveys with them. Near the end of the surveys, they ask, would you like to try this product? I always select yes, but does that mean you will definitely receive the product as I haven't received anything from them apart from the £3 luncheon vouchers?

    Thanks
  • look_after_the_pennies
    look_after_the_pennies Posts: 2,723 Forumite
    Part of the Furniture
    edited 2 July 2009 at 1:10PM
    -/chris-/ wrote: »
    I have a joined up with pinecone a few months ago and have already done two surveys with them. Near the end of the surveys, they ask, would you like to try this product? I always select yes, but does that mean you will definitely receive the product as I haven't received anything from them apart from the £3 luncheon vouchers?

    Thanks

    Hi Chris,

    Every survey asks if you would like to try the product but this is not a guarantee that they will send a sample out to you. I have completed many surveys for them but have only been given one product trial.
  • -chris-
    -chris- Posts: 373 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi Chris,

    Every survey asks if you would like to try the product but this is not a guarantee that they will send a sample out to you. I have completed many survery for them but have only been given one product trial.

    Oh I see, that will be why then. If you have been lucky enough to be selected, how long do they normally take to send you the product out?

    cheers
  • About a week after completing it.
  • kms26
    kms26 Posts: 846 Forumite
    I did a survey on 25th and received payment via paypal yesterday.
  • has anybody found they are not sending any pruducts for quite some time, still getting surveys which im greatful but it has been a while
  • jaynemaria
    jaynemaria Posts: 537 Forumite
    Ive had three samples in the last 6 weeks so they are coming out still
  • I've not had any product samples but getting regular surveys to do. About 2-3 per month.
    Must learn not to count chickens before they are hatched!!!!:D

    Every day is a new challenge not a new problem!:p

    SW start 08/01/14 4/21lbs (1st target) :j
  • kms26
    kms26 Posts: 846 Forumite
    jaynemaria wrote: »
    Ive had three samples in the last 6 weeks so they are coming out still


    What samples have you had?? I have had 2 or 3 surveys in the space of a week and they have asked about product testing and would i be interested :rolleyes: is this usual before you get a product test??:j
  • reeree
    reeree Posts: 935 Forumite
    has anyone had trouble logging in every time i try to log into do a survey i get sent round in circles,
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