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advice please supnded from eBay before I got on

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Comments

  • soolin wrote: »
    In this case though it will show that the banned person is the same person trying to trade again. The OP says that her son used 'her' account, therefore ebay will be quite right in thinking there is a good chance it is the same person.....
    There is a chance they will relent if a long time has passed or if the OP phones and grovels a bit ,...
    Do they actually have a phone there?!! Can some one let me know the number!
  • soolin
    soolin Posts: 74,413 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Can you think of any other organisation in this country or indeed the western world which uses collective punishment so openly?

    Just about all them :confused:

    If my son undertook any sort of internet fraud using my details and got banned do you suppose I could get my ISP back by claiming it really wasn't me at all, i just paid the bills and took all the money?

    Or, what if said son used my bank account to launder cheques made out in my name, I'm sure the police would instantly agree that I was entirely innocent.

    This is not a case of merely being linked to a suspended user, this situation is because the suspended user was masquerading as someone else and that someone else willingly allowed their ID to be used.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • boombap
    boombap Posts: 765 Forumite
    In addition to restarting the router, anyone wanting to log into eBay to create a new account (if the computer has already been used for ebay) then you MUST clear out your flash cookies:

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

    Ebay are very clever at tracking what accounts have been accessed from where and anyone wanting to create a new account when they have had "problems" in the past would do very well to read up on the subject before creating accounts that are tainted to start with.

    S.
  • emweaver
    emweaver Posts: 8,419 Forumite
    ive restarted my router but when i check my IP address its comin up the same? i tried to reset it too
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    emweaver wrote: »
    ive restarted my router but when i check my IP address its comin up the same? i tried to reset it too
    turn it off for 10 mins or so. that should get you a new address.
  • soolin
    soolin Posts: 74,413 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I htought my Virgin broadband IP address was static, I actually have a note of it and it doesn't matter what I do it always stays the same.

    Also, have you got a bank account in a different name, that is probably more important than the IP address anyway.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • squee wrote: »
    In addition to restarting the router, anyone wanting to log into eBay to create a new account (if the computer has already been used for ebay) then you MUST clear out your flash cookies:

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

    I wasn't aware of that.

    Thanks very much.
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  • cyril82
    cyril82 Posts: 948 Forumite
    Ebay don't use names or addresses to track you, too easilly changed.

    To get back on you need to change ip, email, bank details and you will need a different phone number to verify the account which must be a landline.

    Also you will need to close your paypal account and again open up a new one using, differnt ip, email and bank details.

    You will have cookies on your computer and these need to be erased also, ebay cookies can be hard to get off your computor, try using your internet security to do a scan and they should show up as a low risk problem, they wil be described as a "tracking cookie"
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