morisons £5 coupon refused at tesco copdock suffolk

Coupon-mad

Gumption_Brash wrote: »

Why would the Morrisons voucher be valid for Tescos? It's Morrisons, it's a shop all by itself, and not a part of Tesco.

Feel free to call me a screaming :eek: but I think that's obvious...:rotfl:

Ok, you said 'feel free'...you are a screaming :eek: (whatever that is!). More to the point, if you shop at Tesco you will certainly have missed out on hundreds of pounds in potential savings over the years by not knowing such vouchers are OK to use there. Oh dear, sorry to be the bearer of bad news - but maybe you can save some cash in the future now you do know.

There's lots of chat about this coupon on the printable coupons sticky and on the daily newspaper thread. The printable coupons sticky takes a lot of reading but it's worth it. The first couple of posts give printable coupons you can use in Tesco against any shopping (free print-your-own money!) and it includes a screenshot of Tesco policy, including the words:

'we accept conditional spend vouchers from all major supermarkets'.

In answer to anyone whose Tesco refuses these, firstly, it is understandable in a way because the coupon doesn't scan. Someone else posted to say it doesn't even scan at Morrisons either!

But, because of Tesco policy, a customer spending over £30 IS entitled to ask their store to take the fiver off for this coupon (the one that's valid this week was in Monday's Sun). If certain stores don't play ball either vote with your feet and go to Morrisons with these, or send your Sun coupons and copies of your your £30+ receipts for the relevant week(s) off to Tesco Customer Services (Dundee addy on their website). But don't rush to send them to Dundee, I reckon the stores will slowly come around to accepting these, most probably by June (when the last coupon expires, lol!).
You can get your fivers back. Don't throw them away, whatever you do.:eek:

Coupon-mad

Welsh_Money_Saver wrote: »

Asda not taking them either, they normally take all vouchers, morrisons, tesco, farm foods, Aldi etc but the lad on the checkouts said it had all stopped now. Don't know why, you think they'd be glad you shop there!

Hmmmm...Asda NEVER legitimately/officially accepted any of these, ever. If you've ever used these there then your local Asda will have never got the money back. It's customers doing just this, even without realising they shouldn't, that stopped Asda accepting the other coupons they used to. :eek:

Their tills would scan them of course, as with most supermarket vouchers, as they all share the same system with any coupons starting with 99. That's what's the problem with the Morrisons one - it doesn't start with 99 (their mistake I think). But just because a coupon scans it doesn't mean it's OK (e.g. even an out of date coupon will scan and clearly that's not OK)!

What Asda USED to accept - before they changed their policy due to abuse - was any non-store specific manufacturers' coupons (with no supermarket logo on them at all) whether or not you bought the product. Which is what Tesco and Waitrose still do.

HTH

Coupon-mad

robrymond wrote: »

What is the outcome then, could I call and complain? Seems no point, just a shame - for an extra fiver I couldn't have another crate of beer. She said it would only work on the normal checkouts, not the self scan, but I think she was lying.[/QUOTE]



She was lying, it doesn't scan at T or M at the moment, on any tills. But as I said above, that doesn't mean Tesco should not be honouring in some way (eventually) if you spend £30+.

robrymond

Sadly I bottled it and decided to just spend £20 on two crates, I hadn't got the guts to go to the checkout for her to be called over to find I was buying beer and not groceries.

Coupon-mad

robrymond wrote: »

Sadly I bottled it and decided to just spend £20 on two crates, I hadn't got the guts to go to the checkout for her to be called over to find I was buying beer and not groceries.

Keep your fiver coupon to use in Morrisons then, or at Tesco later in the week before it expires?

If the same thing happens again at Tesco, bite the bullet and spend the full £30+. Then go to CS, be ready for the first staff member to look at you like you are mad but hopefully SOMEONE in your store will know about this voucher and will refund it. If not then Dundee will have to reimburse you (yes, they will HAVE to cough up for these ones if customers have spend £30+ in good faith on items not excluded on the t&cs in the coupon).

My local stores haven't got clearance to allow these yet but I am still buying the Sun and spending £30+ in the hope it will scan soon. I am keeping all my £30+ receipts and the vouchers that get refused, and will be getting my money back one way or another. So should everyone, you wouldn't throw a fiver away - so don't chuck these out unless you never spend £30+ in one transaction.

HTH

carlislelass

why would tesco take a morrisons coupon?

tbw

carlislelass wrote: »

why would tesco take a morrisons coupon?

Already asked - and answered several posts up this page.

robrymond

I already cocked up at Morrisons doing my weekly shop, spent £26 before using staff discount but couldn't get chance to total my shopping to £30

Coupon-mad

carlislelass wrote: »

why would tesco take a morrisons coupon?

Short answer = money (altho' T don't get money back on these, they are loss leaders).:D

Long answer = Think about the advantages for Tesco, they know exactly what they are doing. They have had this policy for at least 10 years (even more I think), although it used to only be Sainsburys who used to issue any spend & save vouchers. Now it's all their other rivals too.

The reason they take them is to get Morrisons customers into Tesco - and hopefully to keep those new customers. Thus getting more revenue for Tesco, new customers who would not have come in otherwise. And into the bargain, taking business away from the rival and so (if enough numbers go to Tesco with these) increasing Tesco's market share compared to Morrisons.

All it costs Tesco is just over 10% of one transaction that they would not have got at all otherwise (assuming it's a new customer using their single coupon in Tesco). That's a VERY cheap and easy way of getting new customers, much much cheaper than any marketing drive or expensive coupon campaign of their own.

abbiedabbie

I have just phoned customer services, thanks for the number above and they said, no problem they will accept the morrisons £5. She said if I have a problem go to the custimer service desk, yippee on my way to shop with a voucher for £13 off a £80 spend that I got with my clubcard voucher.