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  • michaels
    michaels Posts: 29,203 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    MY daughter is starting uni in a few weeks.  We applied for her loan and she was given a maintenance loan of £9945 (out of a max 10,544).  We sent our 23/24 tax returns showing our household income after pension contributions was £6900 which being less than 25k should quality her for the full 10,544.  We spoke to SFE who refused to say how the amount was calculated but said it was correct so we submitted an appeal and got a response saying we could not submit an appeal?!

    Feels like something out of Kafka.  We have sent info showing income, they have assessed on a basis they are not willing to share and will not allow us to appeal...

    Any suggestions gratefully received....
    I think....
  • Smudgeismydog
    Smudgeismydog Posts: 404 Ambassador
    100 Posts Second Anniversary Photogenic Mortgage-free Glee!
    You can apply for current year assessment if that helps your figures.
    I’m a Forum Ambassador and I support the Forum Team on the Pension, Debt Free Wanabee, and Over 50 Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • silvercar
    silvercar Posts: 49,877 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    You can apply for current year assessment if that helps your figures.
    If there is a 15% drop in income between the assessment year and the current year, though doing so regardless may force the slc to look at the original calculation
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • michaels
    michaels Posts: 29,203 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    silvercar said:
    You can apply for current year assessment if that helps your figures.
    If there is a 15% drop in income between the assessment year and the current year, though doing so regardless may force the slc to look at the original calculation
    Thanks.  This year income is actually a bit higher so would prefer for 23/24 to be used.  I have sent them further evidence of my pension contribution and the live chat has said they will look at it so hopefully there will be some progress.
    I think....
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