Help With Student Loans - HERE!

michaels

MY daughter is starting uni in a few weeks.  We applied for her loan and she was given a maintenance loan of £9945 (out of a max 10,544).  We sent our 23/24 tax returns showing our household income after pension contributions was £6900 which being less than 25k should quality her for the full 10,544.  We spoke to SFE who refused to say how the amount was calculated but said it was correct so we submitted an appeal and got a response saying we could not submit an appeal?!

Feels like something out of Kafka.  We have sent info showing income, they have assessed on a basis they are not willing to share and will not allow us to appeal...

Any suggestions gratefully received....