Hotmail account hijacked.

MABLE

I believe my hotmail account has been hijacked as I am unable to gain access anymore. I never registered an alternative email address and tried to answer the security question but said details incorrect. I am very concerned if the hotmail has been hacked the damage that can be done.

Does anyone have any ideas on how I can go about getting back into my account. Also I dont know whether I should report the matter to the police incase malicious emails are sent from my account and I would be held responsible.

As far as I am aware hotmail do not have telephone number I can call for assistance.

daveboy

MABLE wrote: »

Trollitis is a very common condition on this forum. With help and support you will recover.

Not recovered yet then MABLE.

MABLE

daveboy wrote: »

Not recovered yet then MABLE.

Dave I will always say it and yet again you have proved me right again. Your replies are as useless as ever.

daveboy

MyLastFiver wrote: »

Tonight on the internet I tried to transfer some money from my Lloyds current account to my HSBC current account. Couldn't do it online (kept saying "unable to process your request") so I phoned them and they made the transfer.

An hour later I realised I needed to transfer some more. Again - couldn't do it online so I phoned up. This time they wouldn't make the transfer. Apparently there is a "marker" on my account blocking transfers out. She couldn't say why it was there or who put it there - all she kept saying was that I needed to talk to the branch. I thought it might be a fraud prevention thing as I was trying to make 2 transfers to the same account, but she said the limit for telephone transfers was £10K, and the total of both of my transfers was just under £5K, so it's not that. A case of "computer says naaaaah".

So - why the hell can't I do as I please with my own money? Can any bank employees throw any light on this?

Someone asks for help and gets this:

MABLE wrote: »

No doubt you were a grotesque customer. I find them BRILLIANT.

It's things such as this that make it hard to understand that you now want someone to help you.

MABLE

Dave not another one of your useless replies. Go away Dave and play with someone else.

Bi bi

456789

Police? Hotmail? no chance

IIRC their is a windows live support forum somewhere where some microsoft employees sometimes respond to posts and help people out

alison999

Best thing to do is open a new account and inform as many people as you can about your new address. This has happened to me before, several times.

MABLE

Just an update for everyone and yes you as well Dave. I contacted windows live support and they emailed through an online verification form. Basically asking me to name some of my emails in the inbox and names from my hot address files. They will then check with my account and hopefully will now get my account back.

asperger

i hope you get the account back soon. chances are when you type in the recovery question you hit 1 wrong key somewhere. but keep us updated

MABLE

asperger wrote: »

i hope you get the account back soon. chances are when you type in the recovery question you hit 1 wrong key somewhere. but keep us updated

Just a further update for everyone and yes you as well Dave. After sending my validation form back to them on line I received an email from them at 04.15 hrs today giving me a link to get back into my account. I have now been reunited with my account and everything seems ok.

Mable.

PS. Dave stop being so bitter.

Pitchshifter

I had a wierd experience with Hotmail a few years ago. I was looking at Myspace and tried to register an account with my Hotmail address, but someone else was using it!! lol
That was the stupidest thing I'd ever seen and I was quite annoyed that someone had used my email address as part of their fake registration details. All it meant quite simply was that I now gained complete control of his Myspace page by requesting the password, which I promtly changed, then deleted the account.
Hasn't happened again.