cannor recieve emails in oulook express - port 110 blocked? PLZ HELP

Ukuser

Hi

i have been unable to recieve emails on my laptop sine yesterday.

it keeps coming up with error 0x800ccc0e - connection to the server failed. I can send emails no problems

i have not made any changes of any sort what so ever.

OS = XP
have nortons 360
have tried turing the firewall and secuirity off but no change.
have tried deleting and creating email accounts - no change.
have also tried windows live mail as opposed to outlook express but still keep getting the same error. we have tried recieving emails on our desktop computer and there was no problems.

While on the phone yesterday to the ISP i was told to do a telnet test which did not work i.e it could not connect.

have look on the net but cannot find a solution apart from the above actions which we have already done.

Can any body please advise as to why all of sudden we have this problem

many thanks in advance

espresso

Try resetting the TCP/IP stack.

Click on Start then Run then type in cmd, OK.

In the black windows which opens, type netsh int ip reset c:\resetlog.txt

Ukuser

hi

thanks for the advice

just tried it - no difference im afraid

espresso

So what did your ISP advise? If you can't telnet into your account, that suggests the password but you can receive mail so that would seem to be OK. Can you access your account using web based mail and send mail?

1984ReturnsForReal_2

This has happened to me on a few occassions.

First thing to do is go into outlook & enter the full account & server deatils again.

espresso

1984ReturnsForReal wrote: »

This has happened to me on a few occassions.

First thing to do is go into outlook & enter the full account & server deatils again.

The fact that telnet does not work proves that it is not an OE problem, so no point doing that!

:rolleyes:

1984ReturnsForReal_2

espresso wrote: »

The fact that telnet does not work proves that it is not an OE problem, so no point doing that!

:rolleyes:

ooooooooops

Ukuser

hi

guys managed to get it working at last!!

i removed nortons 360 and it started working staight away! - funny thing is i have always had it and has never been a problem??? so why it stopped working - i dont know??

thanks for you responses

1984ReturnsForReal_2

Ukuser wrote: »

hi

guys managed to get it working at last!!

i removed nortons 360 and it started working staight away! - funny thing is i have always had it and has never been a problem??? so why it stopped working - i dont know??

thanks for you responses

load it back on..

Ukuser

yes - i have loaded norton anti virus back on - thx