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Printer Problems

burbs_2
burbs_2 Posts: 1,174 Forumite
in Techie Stuff
Hi

I have an Epson Stylus C44 UX at home and was printing just now. It printed 8 pages out of 13 and then suddenly stopped. Up popped a window and it said

SERVICE REQUIRED- Parts inside your printer are at the end of their service life. Please contact your dealer for replacement.

How can i contact them and get replacements if they dont tell me what the problem is? Has anyone had the same problem or know what it maybe?

Thanks
«1

Comments

  • cheghead
    cheghead Posts: 849 Forumite
    burbs wrote:
    Hi

    I have an Epson Stylus C44 UX at home and was printing just now. It printed 8 pages out of 13 and then suddenly stopped. Up popped a window and it said

    SERVICE REQUIRED- Parts inside your printer are at the end of their service life. Please contact your dealer for replacement.

    How can i contact them and get replacements if they dont tell me what the problem is? Has anyone had the same problem or know what it maybe?

    Thanks
    Might just need a new ink cart maybe? Try turning off and on again. If it is more serious fro it away and buy a new one!
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    burbs wrote:
    Hi

    I have an Epson Stylus C44 UX at home and was printing just now. It printed 8 pages out of 13 and then suddenly stopped. Up popped a window and it said

    SERVICE REQUIRED- Parts inside your printer are at the end of their service life. Please contact your dealer for replacement.

    How can i contact them and get replacements if they dont tell me what the problem is? Has anyone had the same problem or know what it maybe?

    Thanks

    Try downloading the SSC Service Utility for Epson Stylus Printers from here and you may be able to reset this SERVICE REQUIRED indicator.

    :rolleyes:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • burbs_2
    burbs_2 Posts: 1,174 Forumite
    cheghead wrote:
    Might just need a new ink cart maybe? Try turning off and on again. If it is more serious fro it away and buy a new one!

    No mate, just put new cartridge in as they had run out. This was the first thing i was printing with the new ones.
  • burbs_2
    burbs_2 Posts: 1,174 Forumite
    espresso wrote:
    Try downloading the SSC Service Utility for Epson Stylus Printers from here and you may be able to reset this SERVICE REQUIRED indicator.

    :rolleyes:

    Hi, thanks, i have downloaded it. I see that it tells you to read the help files but i cant see them anywhere?
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Epson printers have a counter in them which will prevent the printer working when a preset count is reached. Try reseting it.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • burbs_2
    burbs_2 Posts: 1,174 Forumite
    espresso wrote:
    Epson printers have a counter in them which will prevent the printer working when a preset count is reached. Try reseting it.

    Cheers, how would i do that though?
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    burbs wrote:
    Hi, thanks, i have downloaded it. I see that it tells you to read the help files but i cant see them anywhere?

    When the program is invoked, if you click on the X it will minimise to the System tray.

    Right click on the System tray icon for the Help.
    ;)
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • pks00
    pks00 Posts: 559 Forumite
    looks pretty relevant, have a look at this. http://www.fixyourownprinter.com/forums/inkjet/18260

    Apparently someone used a resetter program and it works. Ive not used it so I cannot vouch for it.
    :hello:

    Surviving A Day In The Office
    9am Switch on PC, 9.05am - Check Email, 9.10am - Download Virus, 9.30am - Call Helpdesk, 10am - Relax all day whilst engineer fixes problem!

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  • hawkwinddotcom
    hawkwinddotcom Posts: 517 Forumite
    Part of the Furniture 100 Posts Photogenic
    The SSC thingy does work
    3.78 kWp PV SolarEdge with iBoost South facing.
    30° pitch roof 4% shading. Installed 6th June 18.
    Gloucester
  • burbs_2
    burbs_2 Posts: 1,174 Forumite
    Thanks all, job well done. Printer working within 2 minutes of posting on here completley free of charge. Brilliant.
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