sky plus box advice please

Snoopy_rules

Is it an Amstrad sky+ box? If it is I can post a link to a site full of Amstrad sky+ problems.

crystal9

Snoopy_rules wrote: »

Is it an Amstrad sky+ box? If it is I can post a link to a site full of Amstrad sky+ problems.

no its a thompson model as i saw on menu just now thanks anyway.

deanos>ok will try again and put the 0 in this time.

whan i do these tests will i lose all recorded programs? as there's some id like to see first

deanos

No you wont loose any programs, just dont choose "full system reset" as that will loose your programs.

crystal9

deanos wrote: »

No you wont loose any programs, just dont choose "full system reset" as that will loose your programs.

ok thanks, i did start it earlier and got message up but unplugged quickly just incase, didnt see option for full system reset does that come bit later? all i got was this will take about 10 mins do not unplug

deanos

The software and planner rebuild are 2 different things, do the software download first, once that had finished do the planner rebuild, this can sort out most problems with your box and you will not loose recordings, it just makes sure you have the latest software installed and rebuilds the data on the hard drive a bit like a defrag on your PC

crystal9

yeah i understood there 2 seperate things i have tried to do it but it came up with a message that it will delete all recorded programs so will wait til ive seen them then do it.

thank you so much for your help

deanos

Are you sure it says that it will delete things, the one where you hold the button down should just say software update and something about waithing 10 minutes , white yext on a black screen.

The planner rebuild dosent say that either as i did it myself last night, it says it will stop all programs but not delete them

crystal9

sorry hubby followering instructions but followered wrong ones he did it the way his mate told him he went into services<system setup then 01 then full reset

deanos

Ahhh no no no dont do a full reset it will loose your programs, that is a last resort if the other things ive told you to do dont work :eek:

crystal9

ok sorry (have told him off and to listen to me lol) will do it your way soon