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Orange bill for cashback

xwing
xwing Posts: 61 Forumite
Hi everyone.

I've got 3 phone with Orange and they also come with cashback from different company, eg OSPS, E2save.
I recently received the bill from Orange and found that all 3 numbers are combined in 1 single bill, i.e. the first page is an summary, the 2nd, 3rd and 4th page is for each number respectively.
Now I got confused, which page(s) should I sent out for the cashback?

Thanks.
Val :)

Comments

  • ArsenalFC
    ArsenalFC Posts: 1,095 Forumite
    Best thing is to phone osps and e2save, explain to them. Note down their names and take it from there. If the cashback dates are different then I assume it would be ok as u can send in the right one according to its cashback date.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    xwing wrote:
    ..I recently received the bill from Orange and found that all 3 numbers are combined in 1 single bill, i.e. the first page is an summary, the 2nd, 3rd and 4th page is for each number respectively.
    I always sent a copies of the first page and of the one page with the relevant telephone number to OSPS.
  • xwing
    xwing Posts: 61 Forumite
    Thanks for your answers.

    grumbler, so you have got bills with the same style as me, some numbers in one bill?

    But they always ask for the first 2 pages, and they might notice that there are some pages missing.
    Val :)
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    xwing wrote:
    grumbler, so you have got bills with the same style as me, some numbers in one bill?
    I had two Orange numbers through OSPS. 3-pages bill: first page with total figures and separate pages for two numbers. I always sent either first and second or first and third pages. Yesterday received my final sixth cheque.
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