Filmnight Easter Sale (merged)

leics_poshie

Bargain_Mad wrote:

There is a phone number you can call;


Though I never thought to look until you mentioned it - wish I had since a lot of titles I would have liked have now sold out

They cannot offer the titles at the discounted price over the phone, so NO you couldn't ring and place the order

Silent_Bob_3

Thats because they will have limited numbers to sell at £2.95. I missed out on loads of stuff too, but thats the way the cookie crumbles sometimes.

Sweetchuck

That may well be the case, but they should be professional enough to inform you when this is the case - not confirm your order and then surprise you a few days later.

I accept that stock levels may have been limited, but this should have been far better policed - as it was, it seems like they didn't have a clue how many of each DVD was available and I hate to think of the number of unhappy punters who have had their fingers burned and will never go back to the site, 25% voucher or not.

If people have actually completed checkout, their orders should be honoured at the price quoted. Amazon did it with the digital cameras with a far greater negative profit margin - why can't Filmnight do the same here?

helen21_2

helen21 wrote:

I just ordered meet the fockers, mr &mrs smith and robots, althought they dont appear in the £2-95 pages when you search they are there and all showing as in stock

If you search they are also showing other £2-95 dvd's as being in stock but at FULL PRICE

Meet the fockers is in picking and packing, and other two say on back order does that mean about to be cancelled real soon :rotfl:

Imlovingit_2

Imlovingit wrote:

I have just logged into my account on the site and had a look at my order history
I placed orders for 7 DVD's yesterday, from that
1 is in picking & packing
1 is a held order
5 are on back order

Which probably means I should expect the Email from CS to tell me I am getting 1 DVD

11.5hrs of trying for 1 CD :mad: :mad: :mad: :mad: :mad: :mad:

Like I said earlier, the 1 in P&P has been dispatched
The others are in the same state

leics_poshie

All mine are in the picking and packing stage :j

Imlovingit_2

leics_poshie wrote:

All mine are in the picking and packing stage :j

Dont get too exited it could all change at any minute, wait for the E-Mail to say they have been despatched

helen21_2

Imlovingit wrote:

Dont get too exited it could all change at any minute, wait for the E-Mail to say they have been despatched

Doh - the excitements killing me :rotfl: :rotfl: :rotfl:

Sweetchuck

leics_poshie wrote:

All mine are in the picking and packing stage :j

Mine also reached the picking and packing stage before being unceremoniously cancelled.

Frogling

Bargain_Mad wrote:

Have to say that despite all the problems ordering, I am impressed with how quickly they have dispatched. Finally managed to place an order at 2.04am this morning, at 10.38am had an email that one of the items had been dispatched

Considering how slow their site has been, and the number of times it has rolled over on people, there are probably only about 10 of us who actually managed to place an order lol! No wonder they can despatch orders so quickly :rotfl: