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Cut Your Broadband Cost

In the same vein as the many Sky threads where you can get a 25% discount by threatening to leave, I thought I would just remind folks to check the cost of their ISP as many have fallen in price over the last few months.

I am with Pipex and have had no problems whatsoever with them, however I realised i have been paying £23.99 for an unlimited 1 meg service for the past 2 years. I checked their website for the current offers and found that it is now a lot cheaper for new customers but they quoted £58 if an existing customer wanted to lower their payments.

A quick phone call later, in which I was prepared to threaten to leave them, had secured a new deal of unlimited 2 meg service at a cost of £17.99 and no mention of the £58 charge.

Thats a £6 monthly saving and a faster connection for the sake of a phone call.

Which combined with the £11 monthly saving I achieved in the same afternoon by threatening to leave Sky made it a very good money saving afternoon!

Comments

  • freda
    freda Posts: 503 Forumite
    Part of the Furniture Combo Breaker
    I'm with pipex too and managed to get a £14.99 for the connection, by calling for the MAC code and saying that we were going to go to another provider as it cost less for the same service.

    I only think it worked because we genuinely were going to move if they didn't reduce the cost.
  • cheghead
    cheghead Posts: 849 Forumite
    Doesn't work with Talktalk. I called to cancel BB because I didn't want their phone service and their re-action was OK goodbye!

    My phone bill was only around £1/month so they were happy to loose £15/mth.
  • calleyw
    calleyw Posts: 9,896 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I have just got off the phone with Telewest and threatened to go back to BT so I could use another ISP. Did not want the hassle but need to save the money.

    They offered me 3 months at £9.99 and then £14.99 a month after that for a 1mb service.

    So worth a call and I am hopeless at haggling or anything else. So it did work.

    You will talk to someone who will then put you through to the people I spoke to. Make sure you tell them you are going back to BT.

    Saved a few pennies and saved me hassle.


    Yours


    Calley
    Hope for everything and expect nothing!!!

    Good enough is almost always good enough -Prof Barry Schwartz

    If it scares you, it might be a good thing to try -Seth Godin
  • vernall
    vernall Posts: 566 Forumite
    Part of the Furniture 100 Posts Name Dropper
    worked a treat..........currently on 1mb pipex for £23.44 a month,rang them yesterday and asked for my MAC code,he asked why i wanted to leave,i said although im VERY happy with pipex and have never had a single problem with them(which i havent) i see that on your website new users get 2mb speed for £17.99 a month,so im gonna have a look round.....he said let me see what i can do.....he came back and said i can offer you 2mb for £17.99 a month,but would mean signing up for 12 months,YAY........new speed will be active in 5-7 days
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