where can I get my D500 repaired?

fremar
fremar Posts: 24 Forumite
Anyone with any advice on where to get my Samsung D500 repaired? Its just over 12months old and the phone just shows a white screen.

Otherwise a new phone required.

Thanks in advance

Fremar

Comments

  • drahcir_2
    drahcir_2 Posts: 4,127 Forumite
    1,000 Posts Combo Breaker
    it just needs a new ribbon cable
    cable is under £5 but dont attempt repair unless you know what your doing as its easy to do more damage to it.
    pm me if you need any more info
  • seanparkin
    seanparkin Posts: 579 Forumite
    Yes, its a fairly common problem with the d500 (and some other slides). Not too difficult to fix in all honesty, but dont if you don't know what you're doing as its quite fiddly.
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  • I was put through to these guys from samsung. They do warranty and out of warranty repairs. thelephone numbers are 01295662102 (warranty) and 01295662113 (out of warranty). Their address is:
    ACR Logistic
    repair centre (unit 2a)
    Appletree Road
    chipping Warden
    Banbury
    Oxon
    0x17 1ll
    I hope this is of help to you.
    Samsungs telephone number is 08702420303
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