Unable to do system restore, no sound and unable to get onto internet!

Zara33

Evening,

:eek:Need some major advice from you lovely techie people.

Had problems with my computer last week took to PC world basically problem was dust inside :rolleyes: £70.00 for them to fix this, anyhow it was working fine until today!

1st No sound
2nd unable to do a system restore
3rd unable to get onto internet i hit the IE button the page loads for like a nano second then disappears.

In layman terms please techie people

It's a IQon desktop.

MTA (using sister's laptop atm)

crampo_2

What Anti-Virus You Got?

S0litaire

ok obvious thing first....
1st problem was taking it to PC world. lol!

ok on to helpful hints...

First reboot and press the "f8" key till you get he boot menu.
Select "Safe Mode with Networking"

If you can get that far, see if IE loads up.

One thing to try is Download [URL="http://www.mozilla.com/firefox]Firefox browser[/URL] onto a USB stick.
Install Firefox on to your PC and see if that loads. It might be a virus / malware stopping IE starting properly.

Zara33

Avast......

Zara33

S0litaire wrote: »

ok obvious thing first....
1st problem was taking it to PC world. lol!

:eek: tell me about it! 70 quid to take dust out of it omg they seen me coming.

crampo_2

Have you got Msn Or WLM . Only asking is because a m8 of myn could get onto msn/wlm but not on the webpages using ie, ff and chrome , it was wierd , he had nortons and it had gone wrong somewhere and was blocking access to port 80. found out after removing nortons putting avg on and it found 14 different virus's.

Zara33

will try msn

macman

£70 to blow some dust out? That must have taken them all of 3 minutes...compressed air does not cost that much.
But what were the symptoms that led you to take it into PCW? Overheating due to dust build usually manifests itself as unexplained crashes or shutdowns after it has been running a while, and the heat builds up with nowhere to go to.
Inability to do a Sys Restore sound more like an infection of some sort.

Zara33

macman wrote: »

£70 to blow some dust out? That must have taken them all of 3 minutes...compressed air does not cost that much.
But what were the symptoms that led you to take it into PCW? Overheating due to dust build usually manifests itself as unexplained crashes or shutdowns after it has been running a while, and the heat builds up with nowhere to go to.
Inability to do a Sys Restore sound more like an infection of some sort.

Switch on computer then it went straight into sleep mode, chap said it was dust and also recommended a memory upgrade whilst he had it :rolleyes: £20 for 1/2gb and £40 for 1GB

Also msn computer say no and i'm unable to do anything with f8 maybe i'm not doing it right

crampo_2

when it said no, it asks if you want to repair or something like that. See what it fails on as this be of help however little it is. When Trying to boot into safe mode, turn the computer of fully , then boot up just as it gets to the end of the first boot up screen , just keep pressing the f8 key untill a black & white menu appears , using up and down arrows select safe mode with networking.

macman

How he can diagnose dust from it going straight to sleep mode is beyond me-there is no connection whatsoever, the only way to diagnose dust is to whip the cover off and see the dust...
To get to Safe Mode, just keep tapping F8 on boot up about once a second.