Bidders from Overseas

xdaisyx

Hi all

I've just sold an item and gone to look at the winners details and their address is in Canada, how have they been able to bid when on the listing it clearly says dispatches to UK only and there is no option for anything international?

Do i now need to go through with the sale or can i cancel it?

Thanks

Bowling_4_Gold

Once they have completed checkout, check on PayPal to see if their address is in the UK or not. If it isn't, offer it to the second highest bidder.

frivolous_fay

There's info here to block overseas bidders.
http://forums.moneysavingexpert.com/showthread.html?t=1623183&highlight=tips+new+sellers

If you have allowed them to bid, you should honour the sale.

Smart_But_Casual

xdaisyx wrote: »

Hi all

I've just sold an item and gone to look at the winners details and their address is in Canada, how have they been able to bid when on the listing it clearly says dispatches to UK only and there is no option for anything international?

Do i now need to go through with the sale or can i cancel it?

Thanks

I know it's harsh but you should have set your preferences to exclude international.

It's doesn't matter a hoot if you say UK only if you don't then set your preferences for it.

soolin

Bowling_4_Gold wrote: »

Once they have completed checkout, check on PayPal to see if their address is in the UK or not. If it isn't, offer it to the second highest bidder.

That will get a neg in quickly enough :eek:

If a seller doesn't set up an auction correctly and exclude the bidders they don't want then they are stuck with a winner. if the original winner pays and just gets their money refunded they can leave a neg, do a non performing seller complaint and the seller gets to pay two lots of FVFs (assuming second chance offer is taken up)

chja

Invoice them with your international rate (I use double my UK postage) and send it. Proof of posting insures you to £39.

There is really no greater risk than if it were a UK buyer.

xdaisyx

Smart_But_Casual wrote: »

I know it's harsh but you should have set your preferences to exclude international.

It's doesn't matter a hoot if you say UK only if you don't then set your preferences for it.

i had which is why i asked the question how have they been able to bid...as i said before, at the bottom of the listing, under the actual post & packaging options it says dispatches to uk only, even if i drop down the menu to show all available it still says uk only

frivolous_fay

Ok, lead a horse to water time....
GO HERE:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences&guest=1
You want this one:Buyers in countries to which I don't ship

Smart_But_Casual

xdaisyx wrote: »

i had which is why i asked the question how have they been able to bid...as i said before, at the bottom of the listing, under the actual post & packaging options it says dispatches to uk only, even if i drop down the menu to show all available it still says uk only

If you had set them correctly then they couldn't have bid.

FWIW dealing overseas is just as easy as dealing with the UK.

xdaisyx

frivolous_fay wrote: »

Ok, lead a horse to water time....
GO HERE:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences&guest=1
You want this one:Buyers in countries to which I don't ship

thanks for the sarcasm

i have sold over 700 items and never had a bidder from abroad before, never mind

thank you again for all your "help"

oh and for the record, i checked and that box is ticked

VanyaHargreeves

jeeez, everyone's out to kill each other today :eek: