O2 broadband. switch from BT to POlandline

mroller

Hi All,

I am currently with O2 home Broadband and use BT for the landline.
I am looking to switch the landline to the PO lanndline. O2 said it would be at my risk, if they can't see the line on their system, I would have to switch back to BT.

I have checked the internet, It seems O2 BB works fine with either sky or the PO as they rent the line from BT, can anyone confirm whether this is true or not?

macman

Are you on the O2 LLU service or the O2 Access service?

mroller

macman wrote: »

Are you on the O2 LLU service or the O2 Access service?

Not sure, how do I know? i am in central London if that helps


Edit: I have just checked on Samknows, it shows O2/Be LLU with a green tick next to it.

macman

Almost certainly LLU then, but it depends on your exchange-which one are you on? You will know by the price you pay and which package you are on. O2 Access is just a rebranded BT Wholesale product and is more expensive.

mroller

Thanks, i have just checked on samknows, I am on LLU indeed, does that mean I can switch? ( i did update my post while you were typing)

Quentin

Yes, you can have any o2 broadband products that are available from your exchange (adsl or adsl2) with post office line rental.

macman

I am on TalkTalk for line rental and phone, if I put my phone number into the 02 website availability checker for home broadband, it confirms I can get the O2 service. I don't understand why O2 would say this to you.

mroller

Thanks all. at the beginning, O2 bb were adament i need a BT line, when I persisted a bit, they said, ok it might work, but at you own risk.
Off to the poste office website now.

Quentin

The post office line is a BT line! (As opposed to a cable line).

Go via quidco, there's £9.25 cashback!

inside101

Not much help to you now mroller, but if you enter your postcode or phone number here samknows.com/broadband/search.php (copy & paste in to your address bar) on the SamKnows website you'll get lots of useful info on your local exchange.