We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
We're aware that some users are currently experiencing slow loading times and errors on the Forum. Our tech team is working to resolve the issue. Thanks for your patience.

claim against nationwide

we have just made a claim for bank charges against nationwide and filled in a means form. we are 3 months behind with the mortgage and have some other loans bills etc which we are getting behind with and nationwide having this information have sent us a letter back asking us to let them know what caused out hardship and when it began and to provide evidence. well i thought we already had provided that with the means form and what caused it is the fact there is a recession and our earnings have dropped. I get the impression they are just delaying for time. Any advice out there please!

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    hollo2 wrote: »
    we have just made a claim for bank charges against nationwide and filled in a means form. we are 3 months behind with the mortgage and have some other loans bills etc which we are getting behind with and nationwide having this information have sent us a letter back asking us to let them know what caused out hardship and when it began and to provide evidence. well i thought we already had provided that with the means form and what caused it is the fact there is a recession and our earnings have dropped. I get the impression they are just delaying for time. Any advice out there please!
    Did the cause begin because of a loss of employment, ie charges started because of a reason so losing a job, having a baby(cos you spend more), separation(again a loss of income). Earnings have dropped is the reason but is it because of a lack of hours(reduced hours)?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.