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cloned card used for o2 top up can this be traced by o2?

I recieved a call from Abbey today with regards susbitious payments on my account, 1 was for a shop in harrogate ( i was in watford at the time) the other was for 2 payments for an o2 top up £10 & £20.00. Card has been cloned.
The problem is i have an o2 pay as you talk phone contract so the girl at abbey was unsure if the fraud request would go through.
I called o2 and they said they could only see the last payment i made on my number but nothing esle i said what if it was made on another number they said they could not trace it, is this really the case, could they not trace payment through my account number rather than through my phone number?

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