The Mystery Shopping thread - VIII

cte1111

ukmonkey wrote: »

BM, that is exactly the email that I received a few weeks ago.

Hmm...

Me too, but my dates didn't get picked in the end. Will keep applying and see what happens.

pebblespop

Scaredy_Cat wrote: »

Where? I'm on the My Assignments page. I've got all the info, far left is Assignment number (nothing to the left of that), then it continues to the right, Site, Scenario, Date, etc. I can't see the word reschedule anywhere????

can you see the whole screen?
have you tried scrolling to the right?

i have just rescheduled one and it was the same as on the old website.

lv1109

ellie9ellie wrote: »

BTW when do they pay. First page says a few days after receiving the report. I did one for them about 2½ weeks ago but no payment yet. Should I drop them a line?

Did you submit your invoice on their website? If so, you should have had your payment a couple of days (max a week) after. If you e mailed them an invoice you should go and do it online (but I would e mail them aswell to make sure they know why the invoice is so late).

HTH
LV x

cte1111

Scaredy_Cat wrote: »

Even the email reminder from Gap says click on My Assignments and then click on Reschedule. I don't see 'reschedule' anywhere???? I'm on a Mac and using firefox. Please could someone take a look at their own account and tell me exactly where the reschedule is located on the new website?

If you scroll down to the assignment in question, after the payment and reimbursement columns, there should be a Reschedule clicky. You might need to scroll across too, if your settings are different? I'm on IE, but think the content should be the same.

Scaredy_Cat_3

pebblespop wrote: »

can you see the whole screen?
have you tried scrolling to the right?

i have just rescheduled one and it was the same as on the old website.

For some reason it won't scroll to the right. There is no bar across the bottom and I've tried clicking on the page (various places) and using the arrow keys but nothing works.

However, I've just logged in again using Safari, and suddenly there is a scroll bar and I can scroll across and see the reschedule option. Thanks!

As I prefer to use firefox, can anyone suggest how I can scroll across the page since there is no bar and the arrow keys don't work?

johnny_c-l

Could you Ctrl+F and find the word 'reschedule'?

Scaredy_Cat_3

johnny_c-l wrote: »

Could you Ctrl+F and find the word 'reschedule'?

Nope, nothing happens with ctrl + F.

Looks like I will have to log in separately with Safari every time I want to use Gap now. Bummer!

cte1111

Scaredy_Cat wrote: »

Nope, nothing happens with ctrl + F.

Looks like I will have to log in separately with Safari every time I want to use Gap now. Bummer!

Or just never reschedule!

TractorGirl327

BLURB BLURB

Post deleted - not necessary!!!

TractorGirl327

Scaredy_Cat wrote: »

For some reason it won't scroll to the right. There is no bar across the bottom and I've tried clicking on the page (various places) and using the arrow keys but nothing works.

However, I've just logged in again using Safari, and suddenly there is a scroll bar and I can scroll across and see the reschedule option. Thanks!

As I prefer to use firefox, can anyone suggest how I can scroll across the page since there is no bar and the arrow keys don't work?

Have you got a mouse with a scroll wheel? If so, hold down the CTRL key on the keyboard and move the wheel - it makes the whole page smaller/bigger

ETA: Failing which, click on "View", then "Zoom" and zoom out.

TG x