The Mystery Shopping thread - VIII

DebtHater

Gam wrote: »

Can anyone confirm who has paid today please? I have a credit in my MS account and I can't figure out who has paid me, any help would be appreciated.

Thanks

Gap, GR, Optimum, all paid yesterday, so it isnt any of them I would imagine

Scaredy_Cat_3

DebtHater wrote: »

Gap, GR, Optimum, all paid yesterday, so it isnt any of them I would imagine

GfK pay is in today. Can you see your account online? There should be some initials to give you a hint who the payment is from.


EDIT: Sorry - quoted the wrong person! This was meant to be in response to Gam.

owlet

Hi Monkey,

Good idea with the FAQs, how about...

Q My status says that I am on probation, what does this mean?

A You will be on probation until you have sucessfully completed your first job and it has been approved. If you can, it is best to choose a date for your first job that is sooner rather than later, because you won't be able to pick up any more jobs until your probationary status has been lifted.

I am sure this can be worded better, it's off the top of my head, which isn't working fully yet . It is a question that pops up a lot and many newbies book a visit for a months time without realising that they will have to wait before picking up more.

aplaceinthesun

ukmonkey wrote: »

Guys, I've had an idea - for us to create an "MSE MS FAQ" (how many abbreviations?!). I thought it wise to do one for each company, so I've started with Retail Eyes, as most newbie shoppers are best starting with them (in my opinion).

Could some of the regulars please read and dissect?? Comments on the threads please.


--

Retail Eyes - FAQs

Q. When do RE pay?
A. RE pay by BACS (bank transfer) twice a month; mid-month (around 10th-15th) and end of month. The money should show up in your bank account approximately 2 or 3 days after the date shown on your Retail Eyes payment history.

Q. How do I view my payment history?
A. When logged into the RE site, on the left you should see a section headed "Payment". Underneath is will say:
Due dd/mm/yy: £xx.xx
Due dd/mm/yy: £xx.xx
Pending: X payments
Clicking on either of these three links will take you into your "statement" and payment history.

Q. I have a payment pending, why is this?
A. When you have completed a visit, and filled in your report, the payment will stay as "pending" until your report has been proofread and approved. It's nothing to worry about and should move from pending after a few days.

Q. Retail Eyes have email me asking me to call them, do you know what this could be about?
A. It may be about one of your reports, they, or their client may have a question or two about it. We advise against calling them back due to their low fees. Reply by email and ask them to email you with their questions, to which you can respond.

Q. What are the points all about on the Retail Eyes site?
A. There are several theories but none proved or disproved! It is thought that some clients may ask for more experienced Mystery Shoppers, hence the points system is one (albeit, possibly flawed) way of managing this.

Q. I can't see a hotel/bookmaker/etc assignment on RE, why?
A. Certain clients demand certain Mystery Shopper demographics, so as to be "shopped" by someone who is similar to one of their typical customers. For example, a bookmaker may only make their jobs available to male shoppers, as it is typically (though not exclusively, I must add!) males who visit bookies.
Another reason can be the answers that you have given to the verious questions in your profile. If you firmly believe that you should be able to see the jobs (i.e it's not because of your sex, age or location), consider calling Retail Eyes on the number given on their site. They are, on the whole, a friendly, helpful bunch, and should be able to find what the "problem" is.

Q. I've just taken a job but lots of available jobs disappeared at the same time. How can they vanish so quickly?
A. Often, Retail Eyes and/or their clients, only allow you to do one job of that type from that "wave" of jobs. So if you see 100 pub visits, and you accept one, what should then be 99, may drop to 0 as you're not allowed to take any other the other pub jobs. This is purely an example.

How about a bit about probationary status and getting off of that , a question often asked by newbies.

owlet

DebtHater wrote: »

Gap, GR, Optimum, all paid yesterday, so it isnt any of them I would imagine

I have had optimum go in today. I am presuming it is them because the amount tallys lol. I won't be able to see for sure till tomorrow when it will show on my full statement, the sender doesn't appear on the mini statement.

fabsaver

ukmonkey wrote: »

Guys, I've had an idea - for us to create an "MSE MS FAQ" (how many abbreviations?!). I thought it wise to do one for each company, so I've started with Retail Eyes, as most newbie shoppers are best starting with them (in my opinion).

Are you trying to put people off mystery shopping for life:eek: They will do one RE report and say never again so more jobs for the rest of us:D

Gam

Scaredy_Cat wrote: »

GfK pay is in today. Can you see your account online? There should be some initials to give you a hint who the payment is from.


EDIT: Sorry - quoted the wrong person! This was meant to be in response to Gam.

Think it's GFK, have they paid early this month? No initials showing on my online account, just says Bank Credit. Thanks for your help.

blindman

ukmonkey wrote: »

Guys, I've had an idea - for us to create an "MSE MS FAQ" (how many abbreviations?!). I thought it wise to do one for each company, so I've started with Retail Eyes, as most newbie shoppers are best starting with them (in my opinion).

Er.

I think that was me who suggested you use the second post of this thread (that you wisely reserved) for an FAQ.


The reason I suggested the second post is that it will be easy to refer to when people ask the FAQ's (cos they don't read anything that's not on the current page :rolleyes:)

aplaceinthesun

owlet beat me to it ... !

owlet

Gam wrote: »

Think it's GFK, have they paid early this month? No initials showing on my online account, just says Bank Credit. Thanks for your help.

I am waiting for GFK and haven't had anything yet. Check the amount and see which company owes you that, the chances of having two identical amounts must be slim.