I'm So ANGRY

blaque*angel

OK, Accidently I clicked on the wrong card whilst purchasing three cheap CD's from Amazon. now HALIFAX are charging me £35 per CD plus £28 unauthorised overdraft fee!

Is there anything I can do about this?

I spoke to a manager that told me I can close my account and go elsewhere:mad:

Daylight Robbery

natweststaffmember

blaque*angel wrote: »

OK, Accidently I clicked on the wrong card whilst purchasing three cheap CD's from Amazon. now HALIFAX are charging me £35 per CD plus £28 unauthorised overdraft fee!

Is there anything I can do about this?

I spoke to a manager that told me I can close my account and go elsewhere:mad:

Daylight Robbery

If you're here, then you can reclaim the charges back. See Martin's guide to reclaiming.

blaque*angel

can i have the link to martins guide please? thanks

natweststaffmember

http://www.moneysavingexpert.com/reclaim/oft-bank-charges#whatdo
There you go.

blaque*angel

natweststaffmember wrote: »

http://www.moneysavingexpert.com/reclaim/oft-bank-charges#whatdo
There you go.

thank you, i probably will get even more as they have charged me several times, this one is the worst charge ever though.

i dont want anyone posting saying"its your fault" i know its my fault, i accidently clicked the wrong account on amazon, we all make mistakes!

kaisersoze_2

I am surprised the bank authorised this considering it was a card transaction, did you do each transaction seperatley?

blaque*angel

kaisersoze wrote: »

I am surprised the bank authorised this considering it was a card transaction, did you do each transaction seperatley?

Amazon debited the account three seperate times! :mad: i ordered all three items at the same time!

massey123

Similar vein... I haven't exceeded my £200 overdraft in years, but for some reason last month I did and made 3 purchases without realising totaling £75 and they are charging me £105 in charges which seems extreme. Having not been in this position before and new to this forum, I wonder if anyone could offer any advice. I am tempted to move my accounts elsewhere, but that will be a lot of hassle.

Any ideas gratefully received unless I am being unreasonable!

jambosans

If you haven't had previous goodwill on your bank account Halifax will reverse all charges from the same day. Seeing a manager did not offer you this I am assuming you've had previous goodwill?

onedaydebtfree_2

blaque*angel wrote: »

OK, Accidently I clicked on the wrong card whilst purchasing three cheap CD's from Amazon. now HALIFAX are charging me £35 per CD plus £28 unauthorised overdraft fee!

Is there anything I can do about this?

I spoke to a manager that told me I can close my account and go elsewhere:mad:

Daylight Robbery

I have a Flex account with nationwide and went overdrawn and was charged £30 pounds for being overdrawn then another £20 in interest charges. Total £50 pounds for £8 overdrawn. The great British bank rip off.

natweststaffmember

onedaydebtfree wrote: »

I have a Flex account with nationwide and went overdrawn and was charged £30 pounds for being overdrawn then another £20 in interest charges. Total £50 pounds for £8 overdrawn. The great British bank rip off.

The £20 interest was nothing to do with being £8 overdrawn. Do you have an overdraft and how much is the overdraft?