Declined Application - Help

sutton111

never-in-doubt wrote: »

shall i appeal next then?

Why not. It's that linked address thing.

never-in-doubt

sutton111 wrote: »

Why not. It's that linked address thing.

LOL nah, i'll just leave it alone me thinks mate - don't really want 'her indoors' having a limit to spend LOL :j

Sideshow_Hob

Am I entitled to an explantion from O2 or do i have to accept their cryptic ways??

never-in-doubt

Sideshow_Hob wrote: »

Am I entitled to an explantion from O2 or do i have to accept their cryptic ways??

They have to give you one of three reasons;

1. Credit data
2. Credit Score
3. Adverse data

1 = Whatever came from your credit report, i.e. exisiting accounts etc
2 = Their internal lending criteria, fail this and forget it!
3 = Adverse data from the CRA as part of their credit report (search) at the time you apply.

They do not have to elaborate but they have to give the specific reason between those three options

Sideshow_Hob

never-in-doubt wrote: »

They have to give you one of three reasons;

1. Credit data
2. Credit Score
3. Adverse data

1 = Whatever came from your credit report, i.e. exisiting accounts etc
2 = Their internal lending criteria, fail this and forget it!
3 = Adverse data from the CRA as part of their credit report (search) at the time you apply.

They do not have to elaborate but they have to give the specific reason between those three options

Thanks for that...

This was their exact wording:

"As well as our credit scoring system, we use business policies to assess all new applications. On this occasion you didn’t meet our criteria so we’re unable to accept your application.

As our business policies are commercially sensitive then I am unable to discuss the specific reason why we rejected your application."


Is that sufficient from them?

never-in-doubt

Sideshow_Hob wrote: »

Thanks for that...

This was their exact wording:

"As well as our credit scoring system, we use business policies to assess all new applications. On this occasion you didn’t meet our criteria so we’re unable to accept your application.

As our business policies are commercially sensitive then I am unable to discuss the specific reason why we rejected your application."


Is that sufficient from them?

That basically falls into category 2 - their internal minimum. As quoted, if you fail this forget it.

Sorry mate but yes, they have answered sufficiently....

Sideshow_Hob

never-in-doubt wrote: »

That basically falls into category 2 - their internal minimum. As quoted, if you fail this forget it.

Sorry mate but yes, they have answered sufficiently....

Fair enough. Thanks for your help!!!

never-in-doubt

Sideshow_Hob wrote: »

Fair enough. Thanks for your help!!!

Sorry to sound vague - you know what i'm saying? They are basically giving you a reason which is it is not your credit report but our internal policy that declined you. Therefore they are also hinting that it is something on the application, i.e. something you've told them that doesn't add up/meet their minimum.

Maybe this is length of time with bank/at address/at same employer... it could be salary is too little/too much expenditure/too many cards....

The list goes on, its a very vague reply but all the same it is unfortunately all they have to answer with, as such that is all they tell you. The bare minimum.

Don't worry, just try Vodafone or similar - they are easier to get a mobile with, just not the iPhone (crap & overpriced anyway IMO)

sutton111

never-in-doubt wrote: »

Sorry to sound vague - you know what i'm saying? They are basically giving you a reason which is it is not your credit report but our internal policy that declined you. Therefore they are also hinting that it is something on the application, i.e. something you've told them that doesn't add up/meet their minimum.

Maybe this is length of time with bank/at address/at same employer... it could be salary is too little/too much expenditure/too many cards....

The list goes on, its a very vague reply but all the same it is unfortunately all they have to answer with, as such that is all they tell you. The bare minimum.

Don't worry, just try Vodafone or similar - they are easier to get a mobile with, just not the iPhone (crap & overpriced anyway IMO)

They don't ask for employment details salary or anything like that, a little like SDG don't.

never-in-doubt

sutton111 wrote: »

They don't ask for employment details salary or anything like that, a little like SDG don't.

No need to get picky - I was 'generalising'...... :mad: